Lounge | On Ground | Thai Airways

Royal Silk Lounge at Concourse A (Domestic) Temporarily Closed

Concourse A (Domestic), Level 2
Covers an area of 695 sq.m
The capacity to accommodate 70 guests
Temporarily Closed Due to Covid-19 Pandemic and will re-open on 01 September 2021, Opening hours : 05.00 - 20.00 hrs.
3 Private Rooms
Snack and Refreshment Bar
WiFi connectivity for personal devices
Toilets with Wheelchair Accessibility

lounge access

Covid-19 measurement

To check the temperature before registering into the lounge access system
No lounge access is allowed in every case if passengers do not wear face masks.
Seating is arranged as Social Distancing- the distance for each seat does not less than 1 meter. Also lounge access is limited as not more than 2 hours at a time. If all seats are occupied, no more passengers are accepted.
Alcohol-based hand sanitizers are provided at all areas.
Cleaners will be done at every hours and spray will be done when passengers are out from the seats.
Only ready- to- eat bakeries will be provided. Each piece will be wrapped separately. No hot-meal buffet , salad and fruits are provided.
Softdrink, Tea, coffee , small bottle of water will be available.
Newspaper, magazines and PC stations are not available.

Complete Lounge Access Conditions

lounge access

1. THAI Royal First Class passengers/Star Alliance First Class passengers with one guest travelling on the same flight.
2. THAI Royal Silk Class passengers/ Star Alliance Business Class Passengers -No Eligible Guest is allowed, unless holding a Star Gold card
3. Royal Orchid Plus Platinum/Royal Orchid Plus Gold status members and Star Alliance Gold status cardholders departing on a THAI or Star Alliance operating flight.
• Customer is entitled to one Eligible Guest travelling on the same THAI/Star Alliance flight departing from the local airport
   • Gold Status Cardholders must present proof they hold SAG level status. This may be :
         o A valid frequent flyer programme SAG level card.
         o A Boarding Pass showing the SAG level status
4. Thai Smile Airways’ Smile Plus passengers -No Eligible Guest is allowed
5. Star Alliance Gold cardholders departing on a Thai Smile Airways operating flight (as a Star Connecting partner) must present boarding pass or itinerary to/from a same day (within 24 hours) connecting Star Alliance flight.
6. Star Alliance Paid Lounge membership cards (Air Canada Maple Leaf Club – Worldwide and United Airlines United Club) departing on any THAI/Star Alliance flights.
• Customer is entitled to one Eligible Guest travelling on a THAI/Star Alliance flight departing from the local airport
7. Contracted customer airlines , subject to agreement conditions
8. Contracted non-airlines corporate eg. Bank or Credit card awards, subject to agreement conditions (For more information, please contact product owner eg. Bank or Credit card)
9. Lounge Access in Bangkok by ROP Miles Awards Redemption- Royal Orchid Plus members travelling on THAI / Thai Smile Airways (For more information :
https://www.thaiairways.com/en_TH/rop/Redeeming/Redeeming_Award_LoungeAccessAwards.page)

Remark :

• Flight must depart on the same day of the visit or latest by 05.00 AM next morning Or sooner depending on lounge operating time.

Reference : https://www.staralliance.com/en_LA/lounge-access-policy

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