Level: 4 Check-in row: 4-1 to 4-9 Service desk row : 4-A and 4-B 2 Royal Silk / 6 Economy Class check-in counters
Opening Time:
3 hours before STD
Closing Time:
40 minutes before STD
THAI Reservation & Ticket Office:
Tel: 61-7-3215-4777 Tel: 1300-651-960
Lost & Found:
Arrival Hall, Tel: 61-7-3114-1277
Lounge:
Lounge (Contract Lounge)
Location : Ground Floor (Airside)
Opening Hours: 06:00 - 19:00
Capacity: 120 Seats
Facilities:
Food, Snack and Refreshment
Wireless Internet Corner, Fax, Long Distance Call
Free Local Call
TV, Magazine, Newspaper
Kid's Room with DVD
Toilet/Shower
Basic Facts:
Cities which THAI flies: Sydney, Melbourne, Perth, and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.
• Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Kid's Room with DVD • Toilet/Shower
Basic Facts:
Cities which THAI flies: Sydney, Melbourne, Perth, and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.
Qantas Club (Contract Lounge) • Location : Departure Hall, in front of Gate 2 • Opening Hours: During Flight • Capacity: 120 Seats • Facilities:
• Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
Cities which THAI flies: sydney, Melbourne, Perth and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. • Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.).
Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.
Location : 2nd floor, Departure Hall - Airside Opening Hours: 05:00 - 23:00 Space: 1365 sq.m. Capacity: 250 Seats Facilities: • Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • Child Play Area • TV, Magazine, Newspaper • Toilet/Shower Restriction : Adult under 18 years of age must be under escort in Air New Zealand lounge, due to the restrictions of Australian Government Alcohol Regulations
Basic Facts:
Cities which THAI flies: Sydney, Melbourne, Perth and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance.
Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.
Getting from the airport to town: Vienna airport is about 16 kilometers east of the city. City Airport Train, S-Bahn and Busses are available, as well as a Railjet connection to the main train station and further.
Language: German
Voltage: 220 volts, 50Hz.
Credit cards: Major credit cards are widely accepted.
Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday with 30 minutes for lunch.
Bangladesh
Dhaka
Airport Information:
Hazrat Shahjalal International Airport (HSIA) 20 Kilometers from downtown Transportation to Downtown : Taxi Customs : Cigarette Banned / Liquor 2 bottles for Non Muslim
Check-in Row: A, B, D or E (Subject to availability on day to day basis) 2 Royal Silk / 5 Economy / 1 Service counter
Opening Time:
3 hours before STD
Closing Time:
40 minutes before STD
THAI Reservation & Ticket Office:
Tel: +88-02-8879131-46 Fax: +88-02-8879147-49
Lost & Found:
Arrival Hall, Tel: 61-7-3114-1277
Lounge Name:
Royal Orchid Lounge
Location:
One Floor Above Departure Level, After Immigration Control
Opening Hours:
11:00 - 13:00 Hours
Space:
1160 sq.ft.
Capacity:
52 Seats
Facilities:
• Food, SnackS & Refreshment
• TV • Magazines & NewspaperS • Hi-speed Wi-Fi Facility • PC & Fax • Free Local Call • Long Distance Call
Basic Facts:
• Cities which THAI flies: Dhaka • Clothing: Bangladesh is a subtropical country. Light clothes are recommended. As it is a Muslim country female visitors should dress conservatively. Long lightweight skirts are suggested. • Visas and health regulations: - All foreign citizens are required to have visas for entry into Bangladesh. Tourist and business travelers arriving at Zia international Airport, Dhaka and Patenga International Airport will be granted 15 day visa on arrival. 90 day visas are available in advance through embassies. The fee is $45. Visa extensions are possible. Up to date travel advisory information on Bangladesh is available from the State Department's Bureau of Consular Affairs at .http://travel.state.gov Typhoid immunization and malaria suppressants are recommended, particularly for those traveling outside Dhaka. • Getting from the airport to town: Zia International Airport is 12 kilometres north of Dhaka. Patenga Airport is 12 kilometres from Chittagong. Buses and taxis are available at the airport. • Language: Bangla (Bengali) is the official language of Bangladesh. English is widely spoken and used in official and business circles. • Voltage: 220 volts, 50 Hz (cycles) • Credit cards: Limited acceptance of MasterCard, Diners Club and American Express. • Business hours: Bangladesh observes a Friday-Saturday weekend. Business hours are 9:00 a.m. -5:00 p.m.
• 14 kilometers from city center • Airport City Express at 8.50EUR for second class and 10.30EUR for first class ticket • Taxi fares between airport and city cost approximately 45EUR
Counter Number 15 – 18 1 Royal Silk / 3 Economy Class check-in counters
Opening Time:
2 hours before STD
Closing Time:
30 minutes before STD
THAI Reservation & Ticket Office:
Tel: +855-2321-4359 Fax: +855-2321-4369
Lost & Found:
Arrival hall, Tel: +855-2389-0529
Lounge:
Le Salon (Contract Lounge)
Location : Departure Hall Opening Hours: During Flight Capacity: 65 Seats Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
Cities which THAI flies: Phnom Penh Clothing: Cambodia’s year-round humid climate means that light clothing is the best choice. In the rainy season a lightweight raincoat or umbrella will be useful. Visas and health regulations: • Visas can be obtained on arrival at Phnom Penh and Siem Reap. A visa cost US$20 and a passport size photograph is needed. • A departure tax of US$25 must be paid in cash at the airport when leaving the country. • No vaccinations required but typhoid, hepatitis A and B, rabies, polio, and tetanus are recommended. African and some South American visitors need yellow fever certificates. Getting from the airport to town: Hire private taxis for the 12 kilometre journey into Phnom Penh. Language: Khmer. Some English is spoken in hotels and tourism services; some older Khmers speak French. Voltage: 220 volts in Phnom Penh; 110 volts elsewhere. Credit Cards: Accepted in most hotels and travel agencies. Business Hours: Government offices and banks: 7:30-12:00 and 2 p.m. to 6 p.m., Monday through Friday.
Air China Business Class Lounge (Contract Lounge) - For Royal Silk Passenger & ROP Gold Card member Location : Departure Hall, Terminal 3 Opening Hours: 24 Hours Space: 1900 sq.m. Capacity: 434 Seats Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner • Long Distance Call, Fax • Toilet/Shower
Basic Facts:
Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and Xiamen Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.
CSIA / CA / Zhongtu Coffee Shop (Contract Lounges)
Location : 2nd Floor Departure Hall Opening Hours: 12:00 – 24:00 Space: 45 - 80 sq.m. Capacity: 25 - 35 Seats Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner • Long Distance Call, Fax
Basic Facts:
Cities which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and Xiamen Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.
International Terminal 2 Check-in counter number N04-N10
Opening Time:
3 hours before STD
Closing Time:
45 minutes before STD
THAI Reservation & Ticket Office:
Tel: +86 20 83652333 ext 12 Fax: +86 20 83652300
Lost & Found:
1st Floor, International Arrival Terminal, Tel: +86 20 86122913
Lounge:
VIP Premium Lounge
Location : 4th floor after immigration​ Operator: China Southern/ Airport Opening Hours: 07:00 – 24:00.
Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, Fax • Toilet
Basic Facts:
Cities which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, Chengdu and Xiamen Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.
Room 6T100, Passenger Terminal Building Hong Kong International Airport Tel : (852) 2116 8750 / 2116 8785 email : satshk_lostandfound@sats.com.
Lounge:
Royal Orchid Lounge
Location:
Level 7, Southwest Concourse (near Gate 40)
Opening Hours:
06:00 - 23:00 Hours
Space:
715 sq.m.
Capacity:
20 Royal First Class Seats / 120 Royal Silk Class Seats
Facilities:
Food, Snacks Refreshment, Alcohol TV Internet Magazines & Newspapers Massage Chairs Children Game Zone Free Local Call Toilet
Basic Facts:
• Clothing: Loose clothing is suitable for most of the year. Warm clothes are required in the winter months. • Visas and health regulations:
• Visas are granted on arrival. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town: Taxis and special KMB airbuses make the 40 minute journey to downtown Hong Kong. Language: Cantonese but many people are fluent in English. Voltage: 220 volts, 50 Hz (cycles) Credit Cards: Most major credit cards are accepted in shops and restaurants
2nd Floor 1 Royal Silk / 2 Economy / 1 Group check-in counters
Opening Time:
2 hours before STD
Closing Time:
40 minutes before STD
THAI Reservation & Ticket Office:
Tel: 86-871-7182610 Fax: 86-871-7198053
Lost & Found:
1st Floor Arrival Hall, Tel : 0871-7113278
Lounge:
First Class Lounge (Contract Lounge)
• Location : 2nd Floor, International Departure near boarding gate 1 • Opening Hours: During Flights • Capacity: 40 Seats • Facilities:
• Separate Smoking Area • Snack & Refreshment • TV, Magazine, Newspaper • Toilet
Basic Facts:
• Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, Chengdu and Xiamen • Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. • Visas and health regulations:
• Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.
• Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and xiamen • Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. • Visas and health regulations:
• Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.
• Separate Smoking Area • Food, Snack & Refreshment • Internet Corner, Fax • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and Xiamen • Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. • Visas and health regulations:
• Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.
SAS Business Lounge (Star Alliance Lounge) >> For Royal Silk Passenger
• Location : 1st Floor, Terminal 3 in front of Immigration counters • Opening Hours: 05:00 – 23:00 • Space: 2000 sq.m. • Capacity: 312 Seats • Facilities:
• Separate Smoking Area • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Copenhagen • Clothing: Denmark has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations:
• A visa is issued for the purpose of a short stay (less than 3 months) in Denmark. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Danish missions abroad. • No vaccinations are required but the Center for Disease Control recommends that all international travelers keep up to date with MMR and DPT vaccinations, polio vaccination, and Hepatitis. Getting from the airport to town: The airport is located 8 kilometres from Copenhagen. A railway station is located below Terminal 3. Buses and taxis are also available. Language: Danish. English is widely spoken. Voltage: 230 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: • General opening hours on weekdays are from 9.30/10 a.m. to 5.30 p.m. and 7/8 p.m. (Fridays). Some shops in Copenhagen and in tourist areas stay open beyond the normal opening hours. • All shops are allowed to stay open on the first Sunday of the month and on the Sunday before Christmas Eve. Shops are closed on June 5, December 24, and on public holidays.
• Location : Terminal 1 – Main Building (Non Schengen Area)
• Food, Snack & Refreshment • Business Center • Quiet Area • TV, Magazine, Newspaper • Toilet / Shower
Basic Facts:
• Cities to which THAI flies: Paris • Clothing: France has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations:
• A visa is issued for the purpose of a short stay in French. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town: Charles de Gaulle Airport is 23 kilometres from Paris. The city can be reached by RER train, bus or taxi. Language: French Voltage: 230 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Normal opening hours for shops are Tuesday to Saturday from 9 a.m. to 7 p.m. In Paris and larger cities, some stores may remain open until 10 p.m. Outside of Paris smaller stores take a two-hour lunch break, usually from 1 p.m. to 3 p.m. Banks are usually open from 9 a.m. to 4:30 p.m., Monday to Friday. Some banks close from 1 p.m. to 3 p.m., and some are open Saturday mornings.
Hall C, Terminal 1 Customer Service counter number 743 Royal First class check-in counter number 744 Royal Silk class check-in counter number 745 Website check-in counter number 746
• Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Frankfurt and Munich • Clothing: Germany has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations:
• A visa is issued for the purpose of a short stay in Germany. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. Travelers are advised to check requirements with their nearest embassy. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town: Berlin airport is 8 kilometres from the city. Frankfurt airport is 8 kilometres from the city. Buses and taxis are available. Language: German Voltage: 220 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Business hours are generally 9 a.m. to 6 p.m. Monday to Friday with an hour for lunch.
Due to maintenance of LH Senator Lounge 1, Level 4 at Munich Airport, Starting from 11 January 2016 – 09 February 2016, lounge will be operated during 0500-2000hrs with only limited warm food , but mostly cold snacks only.
• Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Frankfurt and Munich • Clothing: Germany has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations:
• A visa is issued for the purpose of a short stay in Germany. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. Travelers are advised to check requirements with their nearest embassy. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town: Berlin airport is 8 kilometres from the city. Frankfurt airport is 8 kilometres from the city. Buses and taxis are available. Language: German Voltage: 220 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Business hours are generally 9 a.m. to 6 p.m. Monday to Friday with an hour for lunch.
For Royal Silk Class Passenger -Plaza Premium Lounge For TG and Star Alliance Gold member - Above Ground Level Lounge Location : Security Hold Area Opening Hours: 24 hours Capacity: 120 and 80 seats Facilities: • Food, Snack & Refreshment • TV, Magazines, Newspaper • Toilet • Massage, Shower (Paid service
Basic Facts:
• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas.
• Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist
Getting from the airport to town: Taxis or buses • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.
• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.
India
Hyderabad
Airport Information:
Rajiv Gandhi International Airport http://hyderabad.aero 25 Kilometers from downtown
International Arrival Tel: 91 40 66603016/ 17 & 66603056, 66604700
Lounge:
Plaza Premium Lounge (Contract Lounge) • Location : Level E near Gate 32 • Opening Hours: During Flight • Space: 6700 sq.ft. • Capacity: 140 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet • Toilet, Shower
Basic Fact:
• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.
India
Kolkata
Airport Information:
Netaji Subhas Chandra Bose International Airport New Integrated passenger Terminal 2 http://www.aai.aero/kolkata/index.jsp 18 Kilometers from downtown
Transportation to Downtown:
Taxi, Limousine, Car Rental
THAI Airport Office:
room B326 basement Level, New integrated passengers terminal 2 Tel : 91-33-2-511-8189 , 8389 Fax : 91-33-2-511-9931 E-Mail : ccukk@thaiairways.com
Check-in Counter:
Departure level Counter ROW G OR F 6 COUNTER 1 Royal Silk /1Platinum, Gold ROP/ 3 Economy / 1 Group check-in counter
Opening Time:
3 hours before STD
Closing Time:
40 minutes before STD
THAI Reservation & Ticket Office:
Tel: (91-33) 22838865, 22838868 Fax: (91-33) 39827197 e-mail: tgkolkata@thaiccu.com Office timings: Mon-Fri – 0900-1300,1400-1730, Sat: closed. Public holidays as applicable.
Lost & Found:
Ground Floor, Arrival Hall UL LEVEL ( AIR INIDA GHA ) Tel: (91-33) 25118189, 25118389
• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 10 a.m. - 5 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.
Arrival international flight to connect domestic flight V.V. is 2.30 hours
Pet:
Certificate Required
Customs:
Cigarette 200 / Cigar 50 / 1 Bottle (0.95 Liter.) of Alcoholic or Liquor
Restriction/Rules:
mport, possession, selling & purchasing beef are against Maharashtra Animal Preservation Bill. Anyone found to be selling or in possession of it can be jailed for five years and fined Rs. 10,000
THAI Airport Office:
Tel : 91-22-2-682-8952-3 Fax : 91-22-2-682-8063 E-Mail : bomaptg@vsnl.net
Check-in Counter:
New Terminal T2, Access Gate 3, Island D Check-in counter row E1 – E8 Business class : E2 – E3 Economy class : E4 – E8 Service desk : E1
Opening Time:
4 hours before STD
Closing Time:
60 minutes before STD
THAI Reservation & Ticket Office:
Tel: 1800-102-1225 Fax: (91) 22 66373738 e-mail: bomtg011@vsnl.net Office timings: Mon-Fri: 0930-1300,1330-1730 . Sat: 0930-130,1330-1600. Public holidays as applicable.
• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.
• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.
Indonesia
Denpasar
Airport Information:
13 Kilometers from downtown
Transportation to Downtown:
Taxi
THAI Airport Office:
Tel : 62-361-755064 Fax : 62-361-755064 E-Mail : dpskktg@thaiairways.co.id
Check-in Counter:
Ground Floor Counter Number 35 - 42 1 Royal Silk / 1 ROP / 4 Economy / 1 Group check-in counters
Prada Lounge (Contract Lounge) • Location : Ground Floor - after passport control, closed to gate 3 - 6 • Opening Hours: 24 hours • Space: 380 sq.m. • Capacity: 125 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Jakarta, Denpasar • Clothing: Lightweight clothing is recommended. Some areas like the Dieng Plateau can be cold at night, requiring a sweater. • Visas, and health regulations: • A 60-day visa on arrival is available for travelers from 52 nations. Fees are applicable for many countires. Passports must have at least six months validity remaining. • No vaccinations required but African and some South American visitors need yellow fever certificates. • Getting from the airport to town : Taxis and buses run into the city centre. • Language : Indonesian (Bahasa) and a good grasp of English. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Larger restaurants, hotels, and some shops accept major cards.
Indonesia
Jakarta
Airport Information:
Soekarno-Hatta Cengkareng International Airport 30 Kilometers from downtown Arrive/Depart from Terminal D
• Cities to which THAI flies: Jakarta, Denpasar • Clothing: Lightweight clothing is recommended. Some areas like the Dieng Plateau can be cold at night, requiring a sweater. • Visas, and health regulations: • A 60-day visa on arrival is available for travelers from 52 nations. Fees are applicable for many countires. Passports must have at least six months validity remaining. • No vaccinations required but African and some South American visitors need yellow fever certificates. • Getting from the airport to town : Taxis and buses run into the city centre. • Language : Indonesian (Bahasa) and a good grasp of English. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Larger restaurants, hotels, and some shops accept major cards
• Food, Snack & Refreshment • Internet corner, Fax, Long Distance Call • TV, Magazine, Newspaper
Basic Facts:
• Cities to which THAI flies: Minal and Rome • Clothing: Italy has a mainly temperate climate. Lighter apparel is fine for most the year. During the winter in the north an overcoat and warm clothing are required. • Visas and health regulations: • A visa is issued for the purpose of a short stay in Italy. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Italian missions abroad. Travelers are advised to check requirements with their nearest embassy. Travelers to Italy provide means of support. A return/onward ticket is recommended. Passports must be valid for at least three months after period of stay. • No vaccinations are required but yellow fever vaccination certificates are required for those arriving from infected areas. • Getting from the airport to town: Milan airport is 28 kilometres from the city. Rome airport is 30 kilometres from the city. Buses and taxis are available to the city centre. • Language : Italian • Voltage : 230 volts, 50Hz. • Credit cards : Major credit cards are widely accepted. • Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday but can vary according to season and region.
Departure Terminal 3, First floor Royal First class check-in counter number 409 Royal Silk class check-in counter number 407/408 Economy class check-in counter number 401-406
• Food, Snack & Refreshment • Internet corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Milan and Rome • Clothing: Italy has a mainly temperate climate. Lighter apparel is fine for most the year. During the winter in the north an overcoat and warm clothing are required. • Visas and health regulations: • A visa is issued for the purpose of a short stay in Italy. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Italian missions abroad. Travelers are advised to check requirements with their nearest embassy. Travelers to Italy provide means of support. A return/onward ticket is recommended. Passports must be valid for at least three months after period of stay. • No vaccinations are required but yellow fever vaccination certificates are required for those arriving from infected areas. • Getting from the airport to town: Milan airport is 28 kilometres from the city. Rome airport is 30 kilometres from the city. Buses and taxis are available to the city centre. • Language : Italian • Voltage : 230 volts, 50Hz. • Credit cards : Major credit cards are widely accepted. • Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday but can vary according to season and region.
• Airport bus service to/from International/Domestic every 10 minutes (Free) • Subway available at Domestic terminal only (Ticket price JPY190/person, travel time 10 minutes) • Taxi service available on arrival
THAI Airport Office:
Tel : 092-477-7870 Fax : 092-477-0345 E-Mail : fukkktg@thaiair.co.jp
Check-in Counter:
Island D, 3rd Floor International Terminal – North Zone 2 Royal Silk / 4 Economy Class check-in counters
Lounge Fukuoka (Contract Lounge) • Location : International Terminal 3F, beyond passport control (near Gate 55) • Open Hours : From 7:45 until the airline's final boarding time • No. of seats : 161seats (All seats are no-smoking)
Basic Facts:
• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. • Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). • Language : Japanese and some English in the metropolitan areas. • Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). • Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.
Tel : 0569-38-1024 Fax : 0569-38-1023 E-Mail : ngokktg@thaiair.co.jp
Check-in Counter:
Check-in Row F1 – F7
Opening Time:
2.30 hours before STD
Closing Time:
40 minutes before STD
THAI Reservation & Ticket Office:
Tel: 0570-064-015 (Call Center)
Lost & Found:
Passenger Terminal Building, Tel: 0569-38-8037
Lounge:
Star Alliance Lounge
• Location : 2nd Floor, International Departure Level (Airside) • Opening Hours: During Flight • Space: 450 sq.m. • Capacity: 10 First Class Seats / 107 Executive Class Seats • Facilities:
• Separate Smoking Area • Food, Snack & Refreshment • Wi-fi Internet • Local & Thai Magazine, Newspaper • Toilet, Shower
Basic Fact:
• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations:
• 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). Language : Japanese and some English in the metropolitan areas. Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.
Check-in Counter: Row F Kiosk Check-in Area: Row E/ F/ G
Opening Time:
2.30 hours before STD
Closing Time:
30 minutes before STD
THAI Reservation & Ticket Office:
Tel: 0570-064-015 (Call Center)
Lost & Found:
Terminal 1 South Wing Fax: 81-476-34-8328 E-Mail : nrtlltg@thaiair.co.jp
Lounge:
ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges) For Royal First Passenger Location: • ANA Level 4, Terminal 1 South Wing Satellite No.4 • UA Level 3, Terminal 1 South Wing Satellite No.3 Opening Hours: • ANA: 08:00 - 20:30 • UA: 07:30 - 19:30 Capacity: • ANA: 90 Seats • UA: 150 Seats Facilities: • ANA: • Separate Smoking Area • Private Meeting Room • Food, Snack & Refreshment • Light Meal • Long Distance Call, Fax • Free Local Call • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower • UA: • Check-in Facility • Private Meeting Room • Food, Snack & Refreshment • Long Distance Call (upon request), Fax • Free Local Call • Internet Corner • TV, Magazine, Newspaper • Toilet / Shower
ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges) For Royal Silk Passenger Location: • ANA Level 2, Terminal 1 South Wing Satellite No.4 • UA Level 3, Terminal 1 South Wing Satellite No.3 Opening Hours: • ANA 08:00 - 20:30 • UA 07:30 - 19:30 Capacity: • ANA 1400 Seats (1000 seats at 3rd floor, 400 seats at 4th floor) • UA 650 Seats Facilities: • ANA: • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Free Local Call • Internet Corner • TV, Magazine, Newspaper • UA : • Food, Snack & Refreshment • Long Distance Call (upon request), Fax • Free Local Call • Internet Corner • Magazine, Newspaper
Basic Facts:
• Cities to which THAI flies: Tokyo. Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. • Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). • Language : Japanese and some English in the metropolitan areas. • Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). • Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily
18 Royal First Class Seats and 56 Royal Silk Class Seats
Facilities:
Food, Snacks & Refreshment TV Magazines & Newspapers Wi-Fi Internet, 2 PC Luggage Room Toilet
Basic Facts:
• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. • Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). • Language : Japanese and some English in the metropolitan areas. Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.
• New Chitose Airport - Sapporo by Rapid Airport Express takes approximately 15 minutes • New Chitose Airport - Otaru takes 1 hour 12 minutes Car • New Chitose Airport - Downtown Sapporo takes approximately 1 hour Bus • New Chitose Airport - Downtown Sapporo at JPY 1,000 (1 hour 20 minutes) • New Chitose Airport - Oyachi Subway Station Tozai Line at JPY 900 (40 minutes) • New Chitose Airport - Tomakomai at JPY 600 (45 minutes) • New Chitose Airport - Muroran at JPY 1,530 (1 hour 45 minutes)
Check-in Counter:
• 3 rd Floor, Row B • Check-in counter number B10 - B16
Opening Time:
2.30 hours before STD
Closing Time:
40 minutes before STD
THAI Reservation & Ticket Office:
Tel: 0570-064-015 (Call Center)
Lost & Found:
All Nippon Airways Tel: 0123-45-6946 (Business hour 09:00 - 16:30)
• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka, Haneda, Sapporo • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations:
• 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. Getting from the airport to town: Airport buses, Trains, Monorails and metered taxis. Language : Japanese and some English in the metropolitan areas. Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.
Japan
Sendai
Airport Information:
Sendai International Airport
Transportation
Train Bus Taxi
Customs:
Cigarettes 400 Liquor 3 bottles (0.76 litre each)
Check-in Counter:
Royal Silk Class Counter number 1 - 2 Economy Class Counter number 3 – 4 and 7 – 8
• Shuttle bus between domestic and international terminal every 10minutes between 08.30 – 18.00 hrs. • Public bus, Limousine and taxi service available between 06.30 – 21.30 hrs.
THAI Airport Office:
Tel : 82-51-941-8182 Fax : 82-51-941-8183 E-Mail : puskk@thaiairways.com
• Cities to which THAI flies: Busan and Seoul • Clothing: Light clothing is recommended for summer, very heavy for winter. Sweaters may be necessary during spring and autumn. • Visas and health regulations: 15-day tourist visas are issued on arrival for most nationalities. • Getting from the airport to town: Buses and metered taxis available. Distance from airport to Seoul: 20 km. • Language : Korean. Some English in Seoul and other large cities. • Voltage : 220 volts, 50 Hz (cycles) • Credit cards: Major credit cards accepted in metropolitan areas. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices: 9 a.m. to 6 p.m. Mon-Fri (close at 5 p.m., Nov.-Feb.), 9 a.m. to 1 p.m. on Sat. • Banks: 9:30 a.m. to 4:30 p.m., Mon-Fri, 9:30 a.m. to 1:30 p.m. on Sat. • Department stores: 10:30 a.m. to 7:30 p.m., daily.
Asiana Lounge (Star Alliance Lounge) >> For Royal First Passenger • Location : 4th Floor, Boarding Terminal – Concourse A • Opening Hours: During Flight • Space: 449.59 sq.m. • Capacity: 70 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, PC • Free Local Call • Slumber Room • Conference Room • Toilet / Shower Asiana Lounge (Star Alliance Lounge) >> For Royal Silk Passenger • Location : 4th Floor, Boarding Terminal – Concourse A • Opening Hours: During Flight • Space: 1527 sq.m. • Capacity: 220 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, PC, Fax • Toilet / Shower
Basic Facts:
• Cities to which THAI flies: Busan and Seoul • Clothing: Light clothing is recommended for summer, very heavy for winter. Sweaters may be necessary during spring and autumn. • Visas and health regulations: 15-day tourist visas are issued on arrival for most nationalities. • Getting from the airport to town: Buses and metered taxis available. Distance from airport to Seoul: 20 km. • Language : Korean. Some English in Seoul and other large cities. • Voltage : 220 volts, 50 Hz (cycles) • Credit cards: Major credit cards accepted in metropolitan areas. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours:
• Government offices: 9 a.m. to 6 p.m. Mon-Fri (close at 5 p.m., Nov.-Feb.), 9 a.m. to 1 p.m. on Sat. • Banks: 9:30 a.m. to 4:30 p.m., Mon-Fri, 9:30 a.m. to 1:30 p.m. on Sat. • Department stores: 10:30 a.m. to 7:30 p.m., daily.
Laos
Vientiane
Airport Information:
Wattay International airport 4 Kilometers to downtown
• Cities to which THAI flies: Vientiane • Clothing: Light, although evenings in the hills from October until February are cold. Sweaters or jackets are required. • Visas and health regulations:
• A 30 day visa on arrival is issued at the airport for a fee of $US35. A passport photograph is required. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malarial medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Private taxis Language : Lao and some English and French. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Large hotels and a few upmarket shops in cities accept credit cards. Business Hours: Government offices and banks: 8-12, 1-4:30, M-F; banks also open 8 - 12, Sat.
Food, Snacks & Refreshment TV Magazines & Newspapers Internet, PC & Fax Long Distance Call Toilet
Basic Facts:
• Cities to which THAI flies: Kuala Lumper, Penang • Clothing : Malaysia’s year-round tropical climate means that lightweight clothing is recommended. A sweater may be required in the Cameron Highlands and other hill resorts. • Visas and health regulations :
• A one-month visas on arrival is available for most visitors. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : A direct airport train service runs to the centre of KL, a journey time of around 25 minutes. Private taxis and minibuses are also available. Language : Malaysian and a good knowledge of English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Most city hotels, restaurants, and shops accept credit cards. Business Hours : • Government offices and banks: 8-12:45, 2-4-15, M-f; banks also 8- 12:45, Sat. • In Kelantan, Terengganu, Kedah, Perlis, and Johor Muslim states: 8-12:45, 2-4:15, Sat-Wed; banks also 8-12:45, Thurs.
Malaysia
Penang
Airport Information:
Penang International Airport 20 Kilometers to downtown
• Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Muslim Pray Room • Kid's Corner • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Kuala Lumper and Penang • Clothing : Malaysia’s year-round tropical climate means that lightweight clothing is recommended. A sweater may be required in the Cameron Highlands and other hill resorts. • Visas and health regulations :
• A one-month visas on arrival is available for most visitors. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : A direct airport train service runs to the centre of KL, a journey time of around 25 minutes. Private taxis and minibuses are also available. Language : Malaysian and a good knowledge of English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Most city hotels, restaurants, and shops accept credit cards. Business Hours : • Government offices and banks: 8-12:45, 2-4-15, M-f; banks also 8- 12:45, Sat. • In Kelantan, Terengganu, Kedah, Perlis, and Johor Muslim states: 8-12:45, 2-4:15, Sat-Wed; banks also 8-12:45, Thurs.
Myanmar
Yangon
Airport Information:
Yangon Mingaladon International Airport 19 Kilometers to downtown
Customs:
Cigarette 200 / Liquor 1 Liter
Transportation to downtown:
Taxi
THAI Airport Office:
Tel : 951-662661, 662384 Fax : 951-650675 E-mail : rgnkktg@gmail.com
Check-in Counter:
1 Royal Silk / 2 Economy / 1 Group check-in counters
• Facilities: • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Kid's Room with DVD • Toilet/Shower
Basic Fact:
• Cities to which THAI flies: Yangon • Clothing : Light clothing for the hot season and sweaters for the cool season. • Visas and health regulations :
• A visa is required for all visitors to Myanmar and due to the nature of changing regulations, must be obtained from a Myanmar Embassy abroad prior to travel. Three passport photos, two application forms and a copy of an airline ticket plus visa fee are required. A visa is valid for up to three months from the date of issue and costs $20. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malaria medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Private taxis Language : Burmese. Some English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Some credit cards are accepted in major hotels.
Food, Snacks & Refreshment TV Magazines & Newspapers Wireless Internet, PC & Fax Free Local Call Long Distance Call
Basic Facts:
• Cities to which THAI flies: Kathmandu • Clothing : Thick clothing in the valleys but April-September can be warm and humid. Fleece jackets, thick socks and sturdy hiking boots are required in the hills. • Visas and health regulations : • A 60-day visa can be obtained at embassies before arrive or at border immigration offices. A tourist visa can be extended up to 120 days from the Department of Immigration in Kathmandu and Pokhara Immigration Office on request. Trekking permits are issued in Kathmandu. • No vaccinations required but African and some South American visitors need yellow fever certificates. Immunization against typhoid, hepatitis A and B, rabies, polio, and tetanus is recommended. • Getting from the airport to town : Private taxis are available for hire. • Language : Nepalese. Some knowledge of English. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Major cards honoured in Kathmandu hotels and shops. • Business Hours : Government offices and banks: 10-5, Sunday -Friday.
Air New Zealand Premium Lounge (Star Alliance Lounge) Opening Hours: 04:30 – 00:30 hrs Capacity: 375 Seats Facilities: • Food theatre, Snacks, Buffet meals • Light refreshments, Barista coffee and Bar facilities • Long distance call • WiFi, Business Desk, Fax, PC, Printing facilities and laptops available on request • Free local call • Mobile charging station • Meeting room • Electric game console • TV, Magazines, Newspaper • Toilet, Shower with towels and hair-dryers
Basic Facts:
• Cities to which THAI flies: Auckland • Clothing : Lightweight clothing for summer, heavy with sweaters for other seasons.
Adjacent International Departure, Tel: 0092-51-5592192
Lounge:
CIP Lounge (Contract Lounge) • Location : International Departure Lounge • Opening Hours: 24 hours • Capacity: 100 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • Massage Chairs • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Isamabad, Karachi and Lahore • Clothing : Pakistan's climate is varied and clothing depends on where and when you visit. During the summer months from April to September the north is temperate, but the Indus Valley is very hot. Summer brings monsoons to the south. In winter the low-lying areas cool down while the northern mountains it can drop below freezing. • Visas and health regulations : • All foreign passport holders require a visa issued in their country of origin or nearest consulate. A return ticket is required. All visitors are advised to carry a photocopy of their passport, including the Pakistani visa, at all times. If a stay exceeds 30 days, visitors must register at the Immigration Head Office. • A yellow fever vaccination certificate is required for entry to Pakistan by travelers coming from an infected area. Anti-malarial medicine is advised along with vaccinations for typhoid, and Japanese encephalitis. • Getting from the airport to town : The airport is situated 15 kilometres from Karachi, 8 kilometres from Islamabad and 15 kilometres from Lahore. Buses and taxis are available at the airport. • Language : Urdu is the official language of Pakistan . English is widely spoken. • Voltage : 230 volts, 50Hz. Round two or three-pin plugs are used. • Credit cards : Larger shops and hotels accept credit cards, mostly American Express • Business hours : The working week is from Monday to Friday. From Monday to Thursday business hours are 8.30am to 5.00pm, except in Islamabad where it is 8.00am to 4.30pm. On Friday most government offices close at midday for Friday prayers but open on Saturday morning.
C.A.A (Contract Lounge) • Location : 2nd Floor, International Departure Level • Opening Hours: 24 hours • Space: 4700 sq.ft. • Capacity: 150 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Islamabad, Karachi and Lahore • Clothing : Pakistan's climate is varied and clothing depends on where and when you visit. During the summer months from April to September the north is temperate, but the Indus Valley is very hot. Summer brings monsoons to the south. In winter the low-lying areas cool down while the northern mountains it can drop below freezing. • Visas and health regulations : • All foreign passport holders require a visa issued in their country of origin or nearest consulate. A return ticket is required. All visitors are advised to carry a photocopy of their passport, including the Pakistani visa, at all times. If a stay exceeds 30 days, visitors must register at the Immigration Head Office. • A yellow fever vaccination certificate is required for entry to Pakistan by travelers coming from an infected area. Anti-malarial medicine is advised along with vaccinations for typhoid, and Japanese encephalitis. Getting from the airport to town : The airport is situated 15 kilometres from Karachi, 8 kilometres from Islamabad and 15 kilometres from Lahore. Buses and taxis are available at the airport. Language : Urdu is the official language of Pakistan . English is widely spoken. Voltage : 230 volts, 50Hz. Round two or three-pin plugs are used. Credit cards : Larger shops and hotels accept credit cards, mostly American Express Business hours : The working week is from Monday to Friday. From Monday to Thursday business hours are 8.30am to 5.00pm, except in Islamabad where it is 8.00am to 4.30pm. On Friday most government offices close at midday for Friday prayers but open on Saturday morning.
P.I.A Lounge (Contract Lounge) • Location : International Departure Lounge, after passport control • Opening Hours: 24 hours • Capacity: 50 Seats • Facilities: • Separate Smoking Area • Snack & Refreshment • Long Distance Call, Fax, PC, E-mail • TV, Magazine, Newspaper • Toilet
Basic Facts:
• Cities to which THAI flies: Islamabad, Karachi and Lahore • Clothing : Pakistan's climate is varied and clothing depends on where and when you visit. During the summer months from April to September the north is temperate, but the Indus Valley is very hot. Summer brings monsoons to the south. In winter the low-lying areas cool down while the northern mountains it can drop below freezing. • Visas and health regulations : • All foreign passport holders require a visa issued in their country of origin or nearest consulate. A return ticket is required. All visitors are advised to carry a photocopy of their passport, including the Pakistani visa, at all times. If a stay exceeds 30 days, visitors must register at the Immigration Head Office. • A yellow fever vaccination certificate is required for entry to Pakistan by travelers coming from an infected area. Anti-malarial medicine is advised along with vaccinations for typhoid, and Japanese encephalitis. • Getting from the airport to town : The airport is situated 15 kilometres from Karachi, 8 kilometres from Islamabad and 15 kilometres from Lahore. Buses and taxis are available at the airport. • Language : Urdu is the official language of Pakistan . English is widely spoken. • Voltage : 230 volts, 50Hz. Round two or three-pin plugs are used. • Credit cards : Larger shops and hotels accept credit cards, mostly American Express • Business hours : The working week is from Monday to Friday. From Monday to Thursday business hours are 8.30am to 5.00pm, except in Islamabad where it is 8.00am to 4.30pm. On Friday most government offices close at midday for Friday prayers but open on Saturday morning.
Philippines
Manila
Airport Information:
Ninoy Aquino International Airport http://www.miaa.gov.ph/ Departure/Arrival from Terminal 1
THAI Airport Office:
Tel : 632-8340366 to 68 Fax : 632-8795265 E-mail : mnlkk@thaiairways.com
International Terminal 1, near gate 9 after immigration
Opening Hours:
10:00 – 13:00 hrs. and 17:00 – 20:00 hrs.
Space:
76.44 sq.m.
Capacity:
40 Seats
Facilities:
Soup and Hot food (including Thai Main dishes such as Pad Thai – Thai) A selection of snacks and bakeries Drinks, Coffee and Tea Wines and Alcohols Free Wi-Fi and USB ports
Basic Facts:
· Cities to which THAI flies: Manila · Clothing : Light clothing in the hot season, slightly heavier in the cool. Sweaters in the hill stations. · Visas and health regulations : · A 21-day visa is given on arrival. · No vaccinations are required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : Private taxis and buses are available. Language : Tagalog. Good command of English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Major credit cards accepted at hotels and shops in Manila and other major cities
• Royal Silk Class Passengers / TG Platinum Card Holders check-in at SATS Premium Check-in Lounge, located at next to Check-in row 4 • ROP Gold / STAR Gold card holders and Economy Class Passengers Check-in at Row 4 • Early Check-in Lounge facility is located at the back of Check-in Counter Row 5 (next to Premium Check-in Lounge) and will be available for check-in at 12 hours prior to Departure Time of each TG flight : TG404, TG414, TG408 and TG410 only. (Applicable for confirmed booking revenue passengers only, both ID1 and ID2 passengers are not applicable)
Passenger Terminal Building 1, Arrival Hall After Immigration and before Customs
Lounge:
Royal Orchid Lounge
Opening Hours:
During 01 August - 25 October 2014 : 05:40 - 07:15 hrs. for TG402 (Daily) 10:25 - 12:00 hrs. for TG404 (Tue, Wed, Thu, Sat) 17:00 - 20:30 hrs. for TG410 (Tue, Wed, Thu, Sat)) 10:25 - 20:30 hrs. for TG404/TG414/TG410 (Mon, Fri, Sun)
Space:
335 sq.m.
Capacity:
95 Seats
Facilities:
Food, Snacks, Refreshment TV Wi-Fi Internet, PC & Fax Magazines & Newspapers Free Local Call Long Distance Call
Basic Facts:
• City to which THAI flies: Singapore • Clothing : Light and loose, year-round. • Visas and health regulations :
• A 14-day free visa on arrival. • No vaccinations required but African and some South American visitors need yellow fever certificates.
Getting from the airport to town : Taxis, buses Language : English Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Virtually universal acceptance for major cards
Sri Lanka
Colombo
Airport Information:
Bandaranaike International Airport www.airport.lk 30 Kilometers from downtown
Customs:
Cigarette 200 / Liquor 1.5 Liters
THAI Airport Office:
Tel / Fax : 94-11-2252057 E-Mail: cmbkktg@mega.lk, cmbkk@thaiairways.com
Lotus Lounge (Contract Lounge) For Royal Silk Passenger • Location : Departure Concourse • Opening Hours: 24 hours • Capacity: 50 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • TV, Magazine, Newspaper • Toilet Arariya Lounge (Contract Lounge) For ROP Gold Member and Star Alliance Member • Location : Departure Concourse • Opening Hours: 24 hours • Capacity: 70 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • Long distance Call, Fax • TV, Magazine, Newspaper • Toilet
Basic Facts:
• City to which THAI flies: Colombo • Clothing : Lightweight clothes during the hot and rainy seasons. Higher elevations can become very cold, especially in the winter; carry a sweater. Umbrellas for monsoon season. • Visas and health regulations : A 90-day Tourist visa can be obtained on arrival by nationals of several countries. Others must apply for a one-month visa in advance. Check with embassies for details. • Getting from the airport to town : A shuttle bus service and taxis are available. The distance from the airport to Colombo is 25 kilomtres. • Language : Sinhalese, Tamil, English. • Voltage : 220 volts, 50 Hz (cycles) • Credit cards : Major credit cards are accepted by most establishments. • Business hours : • Government offices: 9 a.m. to 4:30 p.m. Mon-Fri. • Banks: 10 a.m. to 1 p.m. (private banks open until 4 p.m.), Mon-Fri. • Department stores: 10 a.m. to 7 p.m.
Terminal 5 (F Pier) Royal Silk class check-in counter number 46 Premium Economy class check-in counter number 47 Internet / Bag Drop check-in counter number 48 Economy class check-in counter number 49 – 51
• Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Children Area • Toilet
Basic Facts:
• City to which THAI flies: Stockholm • Clothing : During the cold months of November till March winter clothing is required. Light-to-medium weight clothing for the summer and rainwear all year. • Visas and health regulations :
• A visa is issued for the purpose of a short stay in Sweden. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Swedish missions abroad. Visitors may be asked for proof of financial means for their stay in Sweden. Travelers are advised to check requirements with their nearest embassy. • No vaccination certificates are required for entry. Getting from the airport to town : Stockholm airport is 13 kilometres from the city. It is served by a metro system, regular buses, and taxis. Language : Swedish. Lapp is spoken in the north. Many speak German and French. English is widely understood. Voltage : 230 volts, 50Hz. Credit cards : Major credit cards are widely accepted. Business hours : Business hours are generally 8 a.m. to 4 p.m., Monday to Friday
• Food, Snack & Refreshment • Internet Corner • Long Distance Call, Fax • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• City to which THAI flies: Zurich • Clothing : In the winter warm clothing, a windproof jacket and solid footwear are a must. This applies to any time of year if you expect to go hiking in the mountains. Light-to-medium weight clothing for the summer and rainwear all year. • Visas and health regulations :
• A visa is issued for the purpose of a short stay in Switzerland. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Swiss missions abroad. Visitors may be asked for proof of financial means for their stay in Switzerland. Travelers are advised to check requirements with their nearest embassy. • No vaccination certificates are required for entry. Getting from the airport to town : Zurich airport is 12 kilometres from the city. Swiss Rail provides a fast and efficient service to the city centre. The station is located
Food, Snacks & Refreshment TV Magazines & Newspapers Internet & PC
Basic Facts:
• City to which THAI flies: Taipei • Clothing : Lightweight clothing, sweaters for winter and higher elevations. Umbrellas for monsoon season. • Visas and health regulations : • Visas are required by all nationalities. A 60-day tourist visa is available at Taiwanese diplomatic missions. Those nations without diplomatic relations with Taiwan should check with THAI for procedures. Getting from the airport to town : Shuttle buses and metered taxis are available. The distance from airport to Taipei is 40 kilometres. From the airport to Kaohsiung is 12 kilometres. Language : Mandarin. Some English in the cities. Voltage : 110 volts, 60 Hz (cycles) Credit cards : All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours : • Government offices: 9 a.m. to 5 p.m. Mon-Fri. 9 a.m. to 12:30 p.m. on Sat. • Banks: 9 a.m. to 3:30, Mon-Fri, 9 a.m. to 12 noon on Sat.
5th floor, Suvarnabhumi International Airport Tel: 66-2-134-5388 ,66-2-134-5389
Check-in Counter
• Check-in counters open 3 hours and close 40 minutes before departure time • Boarding gates open 1.15 hours and close 10 minutes before departure time
Check-in Counter (International Flights)
Royal Orchid Premium Our Royal Orchid Premium is located on Level 4 of the main terminal and covers an area of 5,000 sq.m. We take high pride in our newly introduced “Royal Orchid Premium” service that is exclusively extended to THAI Royal First and Royal Silk Class passengers once they arrive at Curbside. At Suvarnabhumi Airport, we guarantee the exclusivity that you cannot find anywhere in the world;
Royal First Check-in • Drop off at Entrance No.1, PTC 4th floor • Check-in at Royal First Check-in Lounge • Royal First Class passengers will be escorted by the staff from curbside through all services. • Other premium services provided are • Baggage Assisitance Service from curbside to Royal Orchid Premium Check-in • Fast Track Immigration • Royal First Lounge (Concourse D) • Royal Orchid Spa Lounge (Concourse D) • Royal Orchid Lounge (Concourse E)
Royal Silk Check-in • Drop off at Entrance No.1, PTC 4th floor • Sit Down Check-in Service is provided at Row A1 - A19 • Other premium services : • Fast Track Immigration • Royal Silk Lounges (Concourse C, D) • Royal Orchid Lounge (Concourse E) • Royal Orchid Spa (Concourse D)
Royal Orchid Plus Gold / Star Alliance Gold • Drop off at Entrance No.2, PTC 4th floor • Dedicated Sit Down Check-in at Row B10 - B15 • Other premium services for ROP Gold and Star Alliance Gold card holders • 3 Royal Silk Lounges (Concourse C, E) • Royal Orchid Lounge (Concourse E - West)
Group Passengers • Drop off at Entrance No.2, PTC 4th floor • Dedicated Check-in at Row D8 - D10 • Baggage Drop Off at Row D11 - D12
Premium Economy / Economy • Drop off at Entrance No.4/5, PTC 4th floor • Check-in counters for Premium Economy / Economy Class passengers located at Row H1 - H18 and J3 - J16
Other Dedicated Counters • B16 : Thai Official Passport • C2 - C9 : All Flights to Korea and Japan (20:00 pm. - 01:30 am.) • H19 : Excessive Baggage Counter • J1 : Baggage Drop For Internet / Mobile Check-in • J2 : Infant / Disable Check-in Counter • J17 : No Checked Bag Counter • J18 : Stand-by Counter
Domestic Flights
Royal Silk Class • Drop of at Entrance No. 2, PTC 4th floor • Dedicated Sit Down Check-in Service is provided at Row B1 - B3 • Other premium service : • Royal Silk Lounge (Concourse A, 2nd Floor)
Royal Orchid Plus Gold / Star Alliance Gold • Drop off at Entrance No.2, PTC 4th floor • Dedicated Sit Down Check-in at Row B5
Economy • Drop off at Entrance No.2, PTC 4th floor • Common Check-in at Row B6 - B9 and C2 - C10 • Other Dedicated Counters; • B4 : MP / Senator • C1 : Infant / Disable • C11 - C12 : Stand-by Domestic • C15 : Domestic Baggage Drop For Kiosk / Internet / Mobile Check-in
Self Service Check-in
Kiosk Check-in To facilitate passengers with self-service, The "Self Service Kiosk" are installed at 7 domestic airports in Thailand, which are Bangkok (Suvarnabhumi), Chiang Mai, Chiang Rai, Phuket, KhonKaen, Hat Yai and Krabi.
Internet Check-in Passengers can enjoy the convenience and ease of Internet Check-in which can be made from 1 to 24 hours prior to scheduled flight departure at all THAI/THAI Smile check-in online stations. Baggage drop-off counter for kiosk and Internet Check-in located at counter C15 (Domestic) and counter J1 (International)
Mobile Check-in Check-in condition • Available at all THAI check-in online stations • Confirmed reservation code • Can be made from 1 to 24 hours prior to schedules flight departure • Maximum of 4 passengers • Electronic ticket holder • Able to view seat plan and change seat Remarks: This service is not available for passengers who request special seating or airport special assistance.
Mobile Boarding Passhas been implemented to enable passengers to receive boarding pass through MMS or passenger's e-mail address. • Passenger with No Checked Luggage • Show Mobile 2D Barcode Boarding Pass at Security Checkpoint • Show to the receptionist at the Royal Silk Lounge - Domestic • Show at the boarding gate together with an identification card or passport • Show to cabin crew prior to entering the aircraft • Passenger with Checked Luggage • Drop your luggage at counter C15 • Show Mobile 2D Barcode Boarding Pass at Security Checkpoint • Show to the receptionist at the Royal Silk Lounge - Domestic • Show at the boarding gate together with an identification card or passport • Show to cabin crew prior to entering the aircraft
Marhaba Lounge (For Business Class passengers) • Location : Next to gate C23 • Opening Hours: 24 hours • Capacity: 70 Seats • Facilities: • Non smoking Lounge • Food, Snack, Refreshment & Alcohol drinks • 6 Working stations with PC and Internet Access • Wireless Internet MAXSPOT • Fax machine • LCD TVs • Toilets
LH Senator Lounge (only ROP/Star Alliance Gold) • Location : Next to gate C26 • Opening Hours : 6:00 p.m. - 9:00 a.m. • Capacity : 68 Seats • Facilities : • Non smoking Lounge • Food, Snack, Refreshment & Alcohol drinks • 6 Working stations with PC and Internet Access • Wireless Internet MAXSPOT • Fax machine • LCD TVs • Toilets
Basic Facts:
• City to which THAI flies: Dubai • Clothing : United Arab Emirates’ climate is hot and dry. Light clothing and sun protection is advised. • Visas and health regulations: • Visas are available upon arrival for most nationalities. All visitors must hold a passport valid for three months from the date of entry. Visitors must have confirmed tickets for their next destination. • No vaccinations are required for entry to the UAE. A certificate is required for cholera and yellow fever if arriving from an affected area. • Getting from the airport to town : The airport is 4 kilometres from Dubai city centre and170 kilometres from Abu Dhabi. Buses and taxis are available at the airport. • Language : Arabic is the official language of the Emirates. English is widely used. • Voltage : 220 and 240 volts, 50Hz. • Credit cards : Major credit cards are widely accepted. • Business hours : • United Arab Emirates is a Muslim country. Friday is the day of rest. • Business hours are 9 a.m. to 5 p.m. Sunday to Thursday. • During the holy month of Ramadan businesses may stop work in the middle of the day.
Terminal 2 – Zone A – Level 5 Wave 1 : Check-in for all Economy Class using CUSS Machiine Wave 2 : Drop Baggage for Economy Class, after finish WAVE 1 Wave 3 : Premium check-in counter number A19 – A21 for First Class and Business Class
Opening Time:
4 hours before STD
Closing Time:
1 hours before STD
THAI Reservation & Ticket Office:
Airport – contact Thai Airways Customer Service Desk T2 Zone A Town Office - Tel: 44-20-74917953 Fax: 44-20-74091463
Lost & Found:
Arrival Hall T2A at Terminal 2 – Level 2
Lounge:
First Class : United Airline Lounge and Singapore Airlines Lounge Business Class Lounge : United Airline, Singapore Airline and Air Canada Location : Airside Concourse Opening Hours: 06:00 – 23:30 hours Facilities: • Food, Snacks & Refreshment • Internet Corner, PC, Free WiFi • Kid’s Corner • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• City to which THAI flies: London • Clothing : The United Kingdom has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations :
• A visa is issued for the purpose of a short stay in the UK. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by UK missions abroad. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town : Heathrow Airport is located 24 kilometres from central London. The underground train runs from the airport. Buses and taxis are also available. Language : English. Voltage : 230 volts, 50Hz. Credit cards : Major credit cards are widely accepted. Business hours : General shop hours are Monday-Saturday 9 a.m. -5:30 p.m. Many supermarkets, general stores and newsagents stay open on Sunday. National museums and galleries are open daily. Banks are generally open 9:30 a.m. to 4:30 p.m. Monday-Friday.
Vietnam
Hanoi
Airport Information:
Noi Bai International Airport 45 Kilometers from downtown
Transportation to Downtown:
Public Taxi, Mini bus, Public Bus
THAI Airport Office:
Tel : 84-4-8840530 Fax : 84-4-8865574 E-Mail : hankk@thaiairways.com.vn
• Separate Smoking Area • Food, Snack & Refreshment • Internet Corner, Fax • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• Cities to which THAI flies: Hanoi and Ho Chi Minh City • Clothing : Light, loose clothing is recommended in the hot season. During the cool season in Hanoi and the hills a sweater or light jacket will be required. • Visas and health regulations :
• A 30-day visa is issued by travel agents around Asia. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malaria medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Taxis and buses are available. Language : Vietnamese. Some English and French. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Visa and MasterCard accepted in larger hotels and restaurants. Business Hours : Government and banks: 8-12, 1-4:30, M-F; banks also open 8-12, Sat.
Vietnam
Ho Chi Minh
Airport Information:
Tan Son Nhat International Airport 6 Kilometers from downtown
• Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:
• cities to which THAI flies: Hanoi and Ho chi Minh City • Clothing : Light, loose clothing is recommended in the hot season. During the cool season in Hanoi and the hills a sweater or light jacket will be required. • Visas and health regulations :
• A 30-day visa is issued by travel agents around Asia. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malaria medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Taxis and buses are available. Language : Vietnamese. Some English and French. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Visa and MasterCard accepted in larger hotels and restaurants. Business Hours : Government and banks: 8-12, 1-4:30, M-F; banks also open 8-12, Sat.
