Airport Information

Airport Information:	Brisbane Airport http://www.bne.com.au
THAI Airport Office:	Tel : 61-7-3860-4163 Fax : 61-7-3860-4328 E-mail : bnekktg@thaiairways.com.au
Check-in Counter:	Level: 4 Check-in row: 4-1 to 4-9 Service desk row : 4-A and 4-B 2 Royal Silk / 6 Economy Class check-in counters
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 61-7-3215-4777 Tel: 1300-651-960
Lost & Found:	Arrival Hall, Tel: 61-7-3114-1277
Lounge:	Lounge (Contract Lounge) Location : Ground Floor (Airside) Opening Hours: 06:00 - 19:00 Capacity: 120 Seats Facilities: Food, Snack and Refreshment Wireless Internet Corner, Fax, Long Distance Call Free Local Call TV, Magazine, Newspaper Kid's Room with DVD Toilet/Shower
Basic Facts:	Cities which THAI flies: Sydney, Melbourne, Perth, and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.

Airport Information:	Melbourne Airport http://www.melbourneairport.com.au/index.asp
THAI Airport Office:	Tel : (03) 9338 8954 Fax : (03) 9335 3608 E-Mail : melairport@thaiairways.com.au
Check-in Counter:	Row K, number 67 - 77
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: (03) 8662 2266 Fax: (03) 9650 7003
Lost & Found:	Menzies Baggage Handling Tel: (03) 9310-3677
Lounge:	Air New Zealand Lounge (Star Alliance Lounge) • Location : Ground Floor (Airside) • Opening Hours: 06:00 – 23:00 • Capacity: 120 Seats • Facilities: • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Kid's Room with DVD • Toilet/Shower
Basic Facts:	Cities which THAI flies: Sydney, Melbourne, Perth, and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.

Airport Information:	Perth International Airport http://www.perthairport.net.au/
THAI Airport Office:	Terminal 1 Tel : + 618 9477 1099 Fax : + 618 9477 1114 E-mail : perkktg@thaiairways.com.au
Check-in Counter:	Counter Number: 1 - 24 2 Royal Silk / 4 Economy / 1 Internet check-in counters
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 1300 651 960 Fax: +618 9265 8260 Opening hours: Ticket office 09.00 - 16.00 Reservation: 09.00 - 17.00 Mon - Fri .
Lost & Found:	Toll Dnata – Arrival Hall, Tel: +618 9479 8116
Lounge:	Qantas Club (Contract Lounge) • Location : Departure Hall, in front of Gate 2 • Opening Hours: During Flight • Capacity: 120 Seats • Facilities: • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	Cities which THAI flies: sydney, Melbourne, Perth and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. • Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.

Airport Information:	Kingsfordsmith Airport http://www.sydneyairport.com.au/SACL/default.htm Transportation: • Bus and shuttle bus • Airport link train
THAI Airport Office:	Location: Row H, Terminal 1 Tel : 612-9669-3033 Fax : 612-9669-3707 E-mail : sydkktg@thaiairways.com.au
Check-in Counter:	Location of counter : Counter Row H Check-in counter no. H10 - H19 • Royal First Check-in 1 counter • Royal Silk Check-in 2 counters • Economy Class Check-in 5 counters • Online Check-in 1 counter
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Reservation Tel: 612-9844-0999 / 1300-651-960 Ticket Tel: 612-9844-0929 / 1300-651-960
Lounge:	Air New Zealand Lounge (Contract Lounge) Location : 2nd floor, Departure Hall - Airside Opening Hours: 05:00 - 23:00 Space: 1365 sq.m. Capacity: 250 Seats Facilities: • Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • Child Play Area • TV, Magazine, Newspaper • Toilet/Shower Restriction : Adult under 18 years of age must be under escort in Air New Zealand lounge, due to the restrictions of Australian Government Alcohol Regulations
Basic Facts:	Cities which THAI flies: Sydney, Melbourne, Perth and Brisbane. Clothing: Light jackets for summer evenings; heavier clothing for the winter months. Visas and health regulations: • All nationalities except New Zealanders require a visa prior to arrival. Tourist visas are valid for three months but visitors can apply for a longer stay. A full ten year passport that will still be valid for at least six months after your scheduled return is required. • Visitors arriving from a yellow fever area need to show proof of inoculation. Those over the age of 70 years require a medical assessment and health insurance. Getting from the airport to town: Airport buses and metered taxis are available. Distances from airport to town: Sydney (14 km.), Melbourne (20 km.), Brisbane (10 km.), Perth (22 km.). Language : English Voltage : 230/240 volts, 50 Hz (cycles) Credit cards: Major credit cards widely accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices: 9 a.m. to 4 p.m. Mon-Fri. • Banks: Mon-Thurs: 9:30 a.m. to 4 p.m., Fridays: 9:30 a.m. to 5 p.m.

Airport Information:	http://www.viennaairport.com/en
THAI airport Office:	Email viekk@thaiair.at and trafficoffice@thaiair.at Tel +43 1 7007 38930
Check-in counter:	Level 1, Terminal 3 Check-in row: 322-328 2 Royal Silk Class / 4 Economy Class check-in counters / 1 Baggage Drop-off
Opening time:	3 hours before STD
Closing time:	1 hour before STD
Gate closure:	10 minutes before STD
Lost & Found:	Vienna Airport Ground Handling Services Tel +43 1 7007 22624 Email arrival.services@viennaairport.com
Lounge:	Austrian Business Lounge Location Terminal 3 Level 2 Opening hours 05:30 – 23:00 hrs Getting from the airport to town: Vienna airport is about 16 kilometers east of the city. City Airport Train, S-Bahn and Busses are available, as well as a Railjet connection to the main train station and further. Language: German Voltage: 220 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday with 30 minutes for lunch.

Airport Information:	Hazrat Shahjalal International Airport (HSIA) 20 Kilometers from downtown Transportation to Downtown : Taxi Customs : Cigarette Banned / Liquor 2 bottles for Non Muslim
THAI Airport Office:	Room No.61, (2nd Floor), Terminal 2, Hazrat Shahjalal International Airport (HSIA) Kurmitola, Dhaka 1229 Tel: +88-2-891-4351/4633 Fax: +88-02-891-4343 E-mail : dackktg@thaiairways.com.bd
Check-in Counter:	Check-in Row: A, B, D or E (Subject to availability on day to day basis) 2 Royal Silk / 5 Economy / 1 Service counter
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: +88-02-8879131-46 Fax: +88-02-8879147-49
Lost & Found:	Arrival Hall, Tel: 61-7-3114-1277
Lounge Name:	Royal Orchid Lounge
Location:	One Floor Above Departure Level, After Immigration Control
Opening Hours:	11:00 - 13:00 Hours
Space:	1160 sq.ft.
Capacity:	52 Seats
Facilities:	• Food, SnackS & Refreshment • TV • Magazines & NewspaperS • Hi-speed Wi-Fi Facility • PC & Fax • Free Local Call • Long Distance Call
Basic Facts:	• Cities which THAI flies: Dhaka • Clothing: Bangladesh is a subtropical country. Light clothes are recommended. As it is a Muslim country female visitors should dress conservatively. Long lightweight skirts are suggested. • Visas and health regulations: - All foreign citizens are required to have visas for entry into Bangladesh. Tourist and business travelers arriving at Zia international Airport, Dhaka and Patenga International Airport will be granted 15 day visa on arrival. 90 day visas are available in advance through embassies. The fee is $45. Visa extensions are possible. Up to date travel advisory information on Bangladesh is available from the State Department's Bureau of Consular Affairs at .http://travel.state.gov Typhoid immunization and malaria suppressants are recommended, particularly for those traveling outside Dhaka. • Getting from the airport to town: Zia International Airport is 12 kilometres north of Dhaka. Patenga Airport is 12 kilometres from Chittagong. Buses and taxis are available at the airport. • Language: Bangla (Bengali) is the official language of Bangladesh. English is widely spoken and used in official and business circles. • Voltage: 220 volts, 50 Hz (cycles) • Credit cards: Limited acceptance of MasterCard, Diners Club and American Express. • Business hours: Bangladesh observes a Friday-Saturday weekend. Business hours are 9:00 a.m. -5:00 p.m.

Airport Information:	Brussels National Airport http://www.brusselsairport.be/en_LA/
Transportation to downtown	• 14 kilometers from city center • Airport City Express at 8.50EUR for second class and 10.30EUR for first class ticket • Taxi fares between airport and city cost approximately 45EUR
Check-in Counter:	Terminal B, Row 7 Check-in counter number 1 - 6
Opening Time:	3 hours before STD
Closing Time:	45 minutes before STD
THAI Reservation & Ticket Office:	Tel: +32-2-502-4744 Fax: +32-2-502-6947 E-mail: reservations@thaiairways.be
Lost & Found:	Tel: +32-2-788-3344
Lounge:	Brussels Airlines Lounge (Contract Lounge) • Location : In front of gate B01 • Opening Hours: During flight • Capacity: 130 Seats • Facilities: • Check-in / Flight information • Food & Beverages • 6 PCs / Free Fax service / Free use of mobile chargers • Free wireless internet access (1 hour max session) • Magazines, Newspaper

Airport Information:	Pochentong International Airport http://www.cambodia-airports.com/phnompenh/en_LA/ 13 Kilometers from downtown
THAI Airport Office:	Ground Floor Tel : +855-2330-3868 Fax : +855-2389-0239 E-Mail : pnhkktg@thaiairways.com.kh
Check-in Counter:	Counter Number 15 – 18 1 Royal Silk / 3 Economy Class check-in counters
Opening Time:	2 hours before STD
Closing Time:	30 minutes before STD
THAI Reservation & Ticket Office:	Tel: +855-2321-4359 Fax: +855-2321-4369
Lost & Found:	Arrival hall, Tel: +855-2389-0529
Lounge:	Le Salon (Contract Lounge) Location : Departure Hall Opening Hours: During Flight Capacity: 65 Seats Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	Cities which THAI flies: Phnom Penh Clothing: Cambodia’s year-round humid climate means that light clothing is the best choice. In the rainy season a lightweight raincoat or umbrella will be useful. Visas and health regulations: • Visas can be obtained on arrival at Phnom Penh and Siem Reap. A visa cost US$20 and a passport size photograph is needed. • A departure tax of US$25 must be paid in cash at the airport when leaving the country. • No vaccinations required but typhoid, hepatitis A and B, rabies, polio, and tetanus are recommended. African and some South American visitors need yellow fever certificates. Getting from the airport to town: Hire private taxis for the 12 kilometre journey into Phnom Penh. Language: Khmer. Some English is spoken in hotels and tourism services; some older Khmers speak French. Voltage: 220 volts in Phnom Penh; 110 volts elsewhere. Credit Cards: Accepted in most hotels and travel agencies. Business Hours: Government offices and banks: 7:30-12:00 and 2 p.m. to 6 p.m., Monday through Friday.

Airport Information:	Beijing Capital International Airport http://en.bcia.com.cn/
THAI Airport Office:	Tel : 86-10-64598899 Fax: 86-10-64590012 E-mail : pekkktg@thaiairways.com.cn
Check-in Counter:	• Row E - Level 4, Terminal 3 • Counter Number E8 – E17 • 1 Royal First / 2 Royal Silk / 4 Economy / 2 Group check-in counters Remark : Passengers need to take train to Departure hall after check-in
Opening Time:	3 hours before STD
Closing Time:	60 minutes before STD
THAI Reservation & Ticket Office:	Tel: 86-10-8515-0088 Fax: 86-10-8515-1134 E-mail: bjshftg@thaiairways.com.cn
Lost & Found:	2nd Floor, Terminal 3, Tel: 010-64558223
Lounge:	Air China First Class Lounge (Contract Lounge) - For Royal First Passenger Location: Departure Hall, Terminal 3 Opening Hours: 24 Hours Space: 1700 sq.m. Capacity: 317 Seats Facilities: • Separate Smoking Area • Check-in Facility • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner • Long Distance Call, Fax • Toilet/Shower Air China Business Class Lounge (Contract Lounge) - For Royal Silk Passenger & ROP Gold Card member Location : Departure Hall, Terminal 3 Opening Hours: 24 Hours Space: 1900 sq.m. Capacity: 434 Seats Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner • Long Distance Call, Fax • Toilet/Shower
Basic Facts:	Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and Xiamen Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.

Airport Information:	Chengdu Shuangliu International Airport http://www.cdairport.com/cdairport/en_front/index.jsp
THAI Airport Office:	Tel : 086-28-85205841 Fax : 086-28-85205840 E-mail : ctukktg@thaiairways.com.cn
Check-in Counter:	2nd Floor Counter Number 9 – 18 2 Royal Silk / 6 Economy / 2 Group check-in counters
Opening Time:	2 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 86-28-86757755 / 86-28-86667171 Fax: 86-28-86663665
Lost & Found:	Arrival Hall, Tel: 086-28-85205550
Lounge:	CSIA / CA / Zhongtu Coffee Shop (Contract Lounges) Location : 2nd Floor Departure Hall Opening Hours: 12:00 – 24:00 Space: 45 - 80 sq.m. Capacity: 25 - 35 Seats Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner • Long Distance Call, Fax
Basic Facts:	Cities which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and Xiamen Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.

Airport Information:	Guangzhou Baiyun International Airport http://www.gbiac.net/en_LA/
Transportation :	Taxi Airport BusRANSPORTATION
Transportation between terminal :	every 15 minutes
THAI Airport Office:	Tel : +86 20 8613 5313 Fax : +86 20 8613 5315 E-mail : cankktg@thaiairways.com.cn
Check-in Counter:	International Terminal 2 Check-in counter number N04-N10
Opening Time:	3 hours before STD
Closing Time:	45 minutes before STD
THAI Reservation & Ticket Office:	Tel: +86 20 83652333 ext 12 Fax: +86 20 83652300
Lost & Found:	1st Floor, International Arrival Terminal, Tel: +86 20 86122913
Lounge:	VIP Premium Lounge Location : 4th floor after immigration Operator: China Southern/ Airport Opening Hours: 07:00 – 24:00. Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, Fax • Toilet
Basic Facts:	Cities which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, Chengdu and Xiamen Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.

Airport Information:	http://www.hongkongairport.com/eng/index.html
THAI Airways International:	Depart at Terminal 2 Arrive at Terminal 1
Airport Office:	Terminal 2 Tel: (852) 27697421-4 Fax : (852) 23824595 E-Mail : hkgko@thaiairways.com.hk
Check-in Counter:	Terminal 2 Row Q1 – 11 1 Royal First / 4 Royal Silk / 5 Economy / 1 Group check-in counters
Opening Time:	Common Check-in (open 06:00-20:05 hrs.)
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	THAI Reservation (Town Office): Tel: (852) 2179 7777 Fax: (852) 2179 7661 e-mail: hkghf@thaiairways.com.hk THAI Ticketing (Town Office): Tel: (852) 2179 7700 Ext.9 Fax: (852) 2179 7600 e-mail: hkght@thaiairways.com.hk
Lost & Found:	Room 6T100, Passenger Terminal Building Hong Kong International Airport Tel : (852) 2116 8750 / 2116 8785 email : satshk_lostandfound@sats.com.
Lounge:	Royal Orchid Lounge
Location:	Level 7, Southwest Concourse (near Gate 40)
Opening Hours:	06:00 - 23:00 Hours
Space:	715 sq.m.
Capacity:	20 Royal First Class Seats / 120 Royal Silk Class Seats
Facilities:	Food, Snacks Refreshment, Alcohol TV Internet Magazines & Newspapers Massage Chairs Children Game Zone Free Local Call Toilet
Basic Facts:	• Clothing: Loose clothing is suitable for most of the year. Warm clothes are required in the winter months. • Visas and health regulations: • Visas are granted on arrival. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town: Taxis and special KMB airbuses make the 40 minute journey to downtown Hong Kong. Language: Cantonese but many people are fluent in English. Voltage: 220 volts, 50 Hz (cycles) Credit Cards: Most major credit cards are accepted in shops and restaurants

Airport Information:	Kunming Wujiaba International Airport http://www.kmairport.cn
Thai Airport Office:	Tel: 0871-7182610 Fax : 0871 – 7198053 E-mail : kmgkktg@thaiairways.com.cn
Check-in Counter:	2nd Floor 1 Royal Silk / 2 Economy / 1 Group check-in counters
Opening Time:	2 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 86-871-7182610 Fax: 86-871-7198053
Lost & Found:	1st Floor Arrival Hall, Tel : 0871-7113278
Lounge:	First Class Lounge (Contract Lounge) • Location : 2nd Floor, International Departure near boarding gate 1 • Opening Hours: During Flights • Capacity: 40 Seats • Facilities: • Separate Smoking Area • Snack & Refreshment • TV, Magazine, Newspaper • Toilet
Basic Facts:	• Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, Chengdu and Xiamen • Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. • Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.

Airport Information:	Shanghai Pudong International Airport http://www.shanghaiairport.com/en_LA/index.jsp 55 Kilometers from downtown
Thai Airport Office:	Tel : (86 21) 6834 6803 Fax : (86 21) 6834 6802 E-mail : pvgkktg@thaiairways.com.cn
Check-in Counter:	3rd Floor, Terminal 2 Row C Counter Number 29 – 36 1 Royal First / 3 Royal Silk / 2 Economy / 2 Group check-in counters
Opening Time:	2.3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: (86 21) 3366 4111 Fax: (86 21) 3366 4020 e-mail: reservation.sha@thaiairways.com.cn
Lost & Found:	Tel: (86 21) 6833 9149-51
Lounge:	Star Alliance Lounge • Location : Boarding Gate Number 77 • Opening Hours: 06:00 a.m. – 01:30 a.m. • Space: 350 sq.m. • Capacity: 87 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower Star Alliance Lounge • Location : Boarding Gate Number 77 • Opening Hours: 06:00 a.m. – 01:30 a.m. • Space: 1327 sq.m. • Capacity: 341 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and xiamen • Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. • Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.

Airport Information:	Xiamen Gaoqi International Airport http://www.xiagc.com.cn/enweb/eservice_flow.htm
Thai Airport Office:	Tel : (86 592) 573 0558 Fax : (86 592) 573 0578 E-Mail : xmnkktg@thaiairways.com.cn
Check-in Counter:	2nd Floor Row E or Row F 1 Royal Silk / 2 Economy / 1 Group check-in counters
Opening Time:	2 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: (86 592) 226 1686 Fax: (86 592) 226 1678
Lost & Found:	1st Floor Arrival Hall, Tel: (86 592) 570 8371
Lounge:	First Class Lounge (Contract Lounge) • Location: Between Boarding Gate 10 and 11 • Opening Hours: 08:00 – 20:00 • Space: 400 sq.m. • Capacity: 130 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet Corner, Fax • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Beijing, Shanghai, Guangzhou, Kunming, chengdu and Xiamen • Clothing: Warm, quilted clothing is required during the winter months in the north and central regions. Lightweight fabrics are recommended for the hot and humid summer months in the south. A sweater may be necessary in the evenings and an umbrella during southern monsoon. • Visas and health regulations: • Visitors must apply for a tourist visa before arrival. A 30 day visa is usually granted with possible extensions. • Vaccination for yellow fever required if arriving within six days from an infected zone. Getting from the airport to town: Buses, shuttle buses, and metered taxis are available. Distances from the airport to town: Beijing (25 km.), Guangzhou (10 km.), Shanghai (10 km.), Kunming (5 km.). Language: Mandarin, Cantonese, and a variety of other dialects. Some English is spoken in the larger, east coast cities. Voltage: 220 volts, 50 Hz (cycles) Credit cards: Most major cards are accepted in the larger cities. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: Government offices, banks, department stores: 8 to 9 a.m. until 5 or 6 p.m., Mon-Sat.

Airport Information:	Copenhagen Airport http://www.cph.dk/CPH/UK/MAIN/
THAI Airport Office:	Tel : +45 32521225 Fax : +45 32523052 E-Mail : trafficoffice@thaiairways.dk, cphkktg@thaiairways.dk
Check-in Counter:	Terminal 3
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	4th Floor, 16 Raadhuspladsen DK-1550, Copenhagen V. Denmark Tel: +45 3375 0120 Fax: +45 3375 0121 e-mail: res@thaiairways.dk
Lost & Found:	SK Office Ground Floor, Terminal 3 Tel: +45 32323260
Lounge:	SAS Scandinavian Lounge (Star Alliance Lounge) >> For Royal First Passenger • Location : 1st Floor, Terminal 3 in front of Immigration counters • Opening Hours: 05:00 – 23:00 • Space: 1000 sq.m. • Capacity: 220 Seats • Facilities: • Check-in Facility • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • Free Local Call • 2 Resting Rooms • Library Relax Room • TV, Magazine, Newspaper • Toilet/Shower SAS Business Lounge (Star Alliance Lounge) >> For Royal Silk Passenger • Location : 1st Floor, Terminal 3 in front of Immigration counters • Opening Hours: 05:00 – 23:00 • Space: 2000 sq.m. • Capacity: 312 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Copenhagen • Clothing: Denmark has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations: • A visa is issued for the purpose of a short stay (less than 3 months) in Denmark. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Danish missions abroad. • No vaccinations are required but the Center for Disease Control recommends that all international travelers keep up to date with MMR and DPT vaccinations, polio vaccination, and Hepatitis. Getting from the airport to town: The airport is located 8 kilometres from Copenhagen. A railway station is located below Terminal 3. Buses and taxis are also available. Language: Danish. English is widely spoken. Voltage: 230 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: • General opening hours on weekdays are from 9.30/10 a.m. to 5.30 p.m. and 7/8 p.m. (Fridays). Some shops in Copenhagen and in tourist areas stay open beyond the normal opening hours. • All shops are allowed to stay open on the first Sunday of the month and on the Sunday before Christmas Eve. Shops are closed on June 5, December 24, and on public holidays.

Airport Information:	Charles De Gaulle Airport http://www.aeroportsdeparis.fr
THAI Airport Office:	Tel : 3301 4862 4130 Fax : 3301 4864 6267 E-Mail : cdgkk@thaiairways.fr
Check-in Counter:	Hall number 2 - gate 8 Counter Number 201 – 208 1 Royal First / 1 Royal Silk / 6 Economy Class check-in counters
Opening Time:	3 hours before STD
Closing Time:	1 hour before STD
THAI Reservation & Ticket Office:	Tel: +33 1 5568 8070 Fax: +33 1 4090 7165 e-mail: reservation.parisATthaiairways.fr , ropATthaiairways.fr
Lost & Found:	AF Desk, Terminal 1, Tel: 3301 7007 9115
Lounge:	CDG Star Alliance Lounge (Star Alliance Lounge) • Location : Terminal 1 – Main Building (Non Schengen Area) • Food, Snack & Refreshment • Business Center • Quiet Area • TV, Magazine, Newspaper • Toilet / Shower
Basic Facts:	• Cities to which THAI flies: Paris • Clothing: France has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations: • A visa is issued for the purpose of a short stay in French. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town: Charles de Gaulle Airport is 23 kilometres from Paris. The city can be reached by RER train, bus or taxi. Language: French Voltage: 230 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Normal opening hours for shops are Tuesday to Saturday from 9 a.m. to 7 p.m. In Paris and larger cities, some stores may remain open until 10 p.m. Outside of Paris smaller stores take a two-hour lunch break, usually from 1 p.m. to 3 p.m. Banks are usually open from 9 a.m. to 4:30 p.m., Monday to Friday. Some banks close from 1 p.m. to 3 p.m., and some are open Saturday mornings.

Airport Information:	http://www.airportcity-frankfurt.com/
THAI Airport Office:	Tel : + 49-69-69070931 Fax : + 49-69-692981 E-Mail : frakktg@thai-airways.de
Check-in Counter:	Hall C, Terminal 1 Customer Service counter number 743 Royal First class check-in counter number 744 Royal Silk class check-in counter number 745 Website check-in counter number 746 Economy class check-in counter number 747-750
Opening Time:	3.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Reservation: Tel: +49-69-9287 4444 Ticket: Tel: +49-69-9287 4446
Lost & Found:	Terminal 1, Baggage Arrivals B Tel: +49–69–69071006
Lounge:	LH-Senator lounge/Lufthansa Business Class Lounge (Star Alliance Lounge) • Location : Terminal 1, Departure Lounge Hall B • Opening Hours: 05:30 – 22:30 • Capacity : • A26 (Schengen) : 500 sq.m. / 100 seats • A56 (Non-Schengen) :300 sq.m. / 100 seats • B-Middle: 800 sq.m. /200 seats • C (Between C15-C16 ) :900 sq.m. /200 seats (with smoker‘s room) Facilities: • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Frankfurt and Munich • Clothing: Germany has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations: • A visa is issued for the purpose of a short stay in Germany. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. Travelers are advised to check requirements with their nearest embassy. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town: Berlin airport is 8 kilometres from the city. Frankfurt airport is 8 kilometres from the city. Buses and taxis are available. Language: German Voltage: 220 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Business hours are generally 9 a.m. to 6 p.m. Monday to Friday with an hour for lunch.

Airport Information:	http://www.munich-airport.de/en_LA/consumer/index.jsp
THAI Airport Office:	Tel : 49-89-975 92671 Fax : 49-89-975 92676 E-mail : munich.airport@thaiairways.de
Check-in Counter:	3rd Floor North, Terminal 2 Check-in Counter Number 314 – 319 1 Royal First / 2 Royal Silk / 3 Economy Class check-in counters
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 49-89-2420 7010 Fax: 49-89-2420 7070
Lost & Found:	Terminal 2, +49 89 975 72382 Opening Hours daily: 08.30 - 16.00h
Lounge:	Senator Lounge (Star Alliance Lounge) Due to maintenance of LH Senator Lounge 1, Level 4 at Munich Airport, Starting from 11 January 2016 – 09 February 2016, lounge will be operated during 0500-2000hrs with only limited warm food , but mostly cold snacks only. For your information accordingly. • Location: Level 5, Opposite Gate H22 • Opening Hours: 05:00 – 22:00 • Space: 1180 sq.m. • Capacity: 100 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Toilet/Shower Business Class Lounge (Star Alliance Lounge) • Location: Level 5, Opposite Gate H22 • Opening Hours: 05:00 – 22:00 • Space: 1900 sq.m. • Capacity: 185 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Frankfurt and Munich • Clothing: Germany has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations: • A visa is issued for the purpose of a short stay in Germany. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by French missions abroad. Travelers are advised to check requirements with their nearest embassy. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town: Berlin airport is 8 kilometres from the city. Frankfurt airport is 8 kilometres from the city. Buses and taxis are available. Language: German Voltage: 220 volts, 50Hz. Credit cards: Major credit cards are widely accepted. Business hours: Business hours are generally 9 a.m. to 6 p.m. Monday to Friday with an hour for lunch.

Airport Information:	Kempegowda International Airport http://www.bengaluruairport.com 40 Kilometers from downtown
THAI Airport Office:	Tel : 91-80-6678-3191 (Working hours: 1700-0200) Fax : 91-80-6678-3192 E-Mail : airport.blr@thaiairways.co.in
Check-in Counter:	Island B 2 Royal Silk / 4 Economy Class check-in counters
Opening Time:	3 hours before STD
Closing Time:	1 hours before STD
THAI Reservation & Ticket Office:	THAI Town Office Phone: (91 80) 4098 0396, (91 80) 4098 0397 Fax: (91 80) 4098 0392 e-mail: reservation.blr@thaiairways.co.in
Lost & Found:	International Arrival Hall Tel: 91-80-6678-30
Lounge:	For Royal Silk Class Passenger -Plaza Premium Lounge For TG and Star Alliance Gold member - Above Ground Level Lounge Location : Security Hold Area Opening Hours: 24 hours Capacity: 120 and 80 seats Facilities: • Food, Snack & Refreshment • TV, Magazines, Newspaper • Toilet • Massage, Shower (Paid service
Basic Facts:	• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist Getting from the airport to town: Taxis or buses • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.

Airport Information:	Anna Internatioanl Airport http://www.aai.aero/allAirports/chennai_GENERAL.jsp
Transportation:	Metro rail still under construction / Taxies available
THAI Airport Office:	Tel : +91-44-22561928-29 Fax : +91-44-22561930 E-mail : maakk@thaiairways.co.in
Check-in Counter:	Departure Hall, New International Terminal Counter number 11 - 17
Opening Time:	3 hours before STD
Closing Time:	60 minutes before STD
THAI Reservation & Ticket Office:	Tel: 91-44-42063311 Fax: 91-44-42063344 e-mail: maaha@thaiairways.co.in Office Timings: 0930-1300,1330-1730. Sat:0930-1330. Public holidays as applicable.
Lost & Found:	Arrival Hall, Tel: +91-44-22561300
Lounge:	Royal Lounge (Contract Lounge) • Location : 2nd Floor, International Terminal • Opening Hours: 24 Hours • Space: 1200 sq.ft • Capacity: 78 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, Fax • Toilet Maharaja Lounge (Contract Lounge) • Location : 2nd Floor, International Terminal • Opening Hours: 24 hours • Space: 850 sq.ft. • Capacity: 40 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner • Toilet
Basic Facts:	• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.

Airport Information:	Rajiv Gandhi International Airport http://hyderabad.aero 25 Kilometers from downtown
Transportation to Downtown:	Airport Shuttle Coaches, Taxi// Phone : 91 40 040 66606000
THAI Airport Office:	Tel : 91 40 66605022 Fax : 91 40 66605023 E-Mail : hydkktg@yahoo.co.in Office Timings: 0930-1300, 1330-1730. Sat: 0930-1330. Public holidays as applicable. THAI Cargo Office : Tel : 91 40 24004025/26/27 Fax : 91 40 24008359 Email : hydcargo.admin@thaiairways.com
Check-in Counter:	Counter Number E1 – E6 2 Royal Silk / 4 Economy Class check-in counters
Opening Time:	3.20 hours before STD
Closing Time:	50 minutes before STD
THAI Reservation & Ticket Office:	Tel: 91 40 23333030 Fax: 91 40 3003 e-mail: reservation.hyd@thaiairways.com
Lost & Found:	International Arrival Tel: 91 40 66603016/ 17 & 66603056, 66604700
Lounge:	Plaza Premium Lounge (Contract Lounge) • Location : Level E near Gate 32 • Opening Hours: During Flight • Space: 6700 sq.ft. • Capacity: 140 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet • Toilet, Shower
Basic Fact:	• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.

Airport Information:	Netaji Subhas Chandra Bose International Airport New Integrated passenger Terminal 2 http://www.aai.aero/kolkata/index.jsp 18 Kilometers from downtown
Transportation to Downtown:	Taxi, Limousine, Car Rental
THAI Airport Office:	room B326 basement Level, New integrated passengers terminal 2 Tel : 91-33-2-511-8189 , 8389 Fax : 91-33-2-511-9931 E-Mail : ccukk@thaiairways.com
Check-in Counter:	Departure level Counter ROW G OR F 6 COUNTER 1 Royal Silk /1Platinum, Gold ROP/ 3 Economy / 1 Group check-in counter
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: (91-33) 22838865, 22838868 Fax: (91-33) 39827197 e-mail: tgkolkata@thaiccu.com Office timings: Mon-Fri – 0900-1300,1400-1730, Sat: closed. Public holidays as applicable.
Lost & Found:	Ground Floor, Arrival Hall UL LEVEL ( AIR INIDA GHA ) Tel: (91-33) 25118189, 25118389
Lounge:	Port Lounge (Contract Lounge) • Location : International Departure Level (Landside) • Opening Hours:24 Hours • Space: 2200 sq.ft. • Capacity: 40 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Toilet
Basic Facts:	• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 10 a.m. - 5 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.

Airport Information:	http://www.csia.in/
Minimum Connecting Time:	Arrival international flight to connect domestic flight V.V. is 2.30 hours
Pet:	Certificate Required
Customs:	Cigarette 200 / Cigar 50 / 1 Bottle (0.95 Liter.) of Alcoholic or Liquor
Restriction/Rules:	mport, possession, selling & purchasing beef are against Maharashtra Animal Preservation Bill. Anyone found to be selling or in possession of it can be jailed for five years and fined Rs. 10,000
THAI Airport Office:	Tel : 91-22-2-682-8952-3 Fax : 91-22-2-682-8063 E-Mail : bomaptg@vsnl.net
Check-in Counter:	New Terminal T2, Access Gate 3, Island D Check-in counter row E1 – E8 Business class : E2 – E3 Economy class : E4 – E8 Service desk : E1
Opening Time:	4 hours before STD
Closing Time:	60 minutes before STD
THAI Reservation & Ticket Office:	Tel: 1800-102-1225 Fax: (91) 22 66373738 e-mail: bomtg011@vsnl.net Office timings: Mon-Fri: 0930-1300,1330-1730 . Sat: 0930-130,1330-1600. Public holidays as applicable.
Lost & Found:	Arrival Hall, Tel : (91) 22 28318110
Lounge:	Mumbai Airport Lounge Services (MALS) • Location : Departure Level • Opening Hours: 24 hours. • Capacity: 300 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Toilet
Basic Facts:	• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: visit : http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.

Airport Information:	http://www.newdelhiairport.in/
Transportation to Downtown:	Taxi
Transit Information	Baggage for domestic connection must be tagged and clear customs at DEL
THAI Airport Office:	Tel : 91-11-61238974 , 61238975, 61238976 Fax : 91-11-61238979 E-mail : delkktg@gmail.com
Check-in Counter:	Terminal 2
Opening Time:	3 hours and 30 minutes before STD
Closing Time:	60 minutes before STD
THAI Reservation & Ticket Office:	Tel: 91-11-4149-7777 Fax: 91-11-4149-7788 e-mail: reservations@thaiairways.co.in Office Timings: 0900-1300,1330-1700. SAT: 0900-1300,1330-1700. Public Holidays as applicable.
Lounge:	ITC Lounge (Contract Lounge) • Location : 2nd Floor in Transit Lounge • Opening Hours: During Flight • Capacity: 80 Seats • Facilities: • Snack & Refreshment • TV, Magazine, Newspaper Plaza Premium Lounge (Contract Lounge) • Location : Level 4 • Opening Hours: During Flight • Capacity: 115 Seats • Facilities: • Snack & Refreshment • TV, Magazine, Newspaper Dare Devil (Contract Lounge) • Location : 2nd Floor in Transit Lounge • Opening Hours: During Flight • Space: 150 sq.ft. • Capacity: 40 Seats • Facilities: • Snack & Refreshment • TV, Magazine, Newspaper
Basic Facts:	• Cities to which THAI flies in India: New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar) • Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas. • Visas and health regulations: http://boi.gov.in/content/about-immigration-assist • Getting from the airport to town: Taxis or buses run to major hotels. • Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Accepted at large hotels, restaurants and shops. • Business Hours: Government offices: 9 a.m. - 6 p.m., Monday -Friday. Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat. Shops: 10 a.m.-7 p.m.

Airport Information:	13 Kilometers from downtown
Transportation to Downtown:	Taxi
THAI Airport Office:	Tel : 62-361-755064 Fax : 62-361-755064 E-Mail : dpskktg@thaiairways.co.id
Check-in Counter:	Ground Floor Counter Number 35 - 42 1 Royal Silk / 1 ROP / 4 Economy / 1 Group check-in counters
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 62-361-288141 Fax: 62-361-288063 e-mail: dpshatg@thaiairways.co.id
Lost & Found:	Ground Floor, Tel: 62-361-751171, 361-751011 ext 5405
Lounge:	Prada Lounge (Contract Lounge) • Location : Ground Floor - after passport control, closed to gate 3 - 6 • Opening Hours: 24 hours • Space: 380 sq.m. • Capacity: 125 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Jakarta, Denpasar • Clothing: Lightweight clothing is recommended. Some areas like the Dieng Plateau can be cold at night, requiring a sweater. • Visas, and health regulations: • A 60-day visa on arrival is available for travelers from 52 nations. Fees are applicable for many countires. Passports must have at least six months validity remaining. • No vaccinations required but African and some South American visitors need yellow fever certificates. • Getting from the airport to town : Taxis and buses run into the city centre. • Language : Indonesian (Bahasa) and a good grasp of English. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Larger restaurants, hotels, and some shops accept major cards.

Airport Information:	Soekarno-Hatta Cengkareng International Airport 30 Kilometers from downtown Arrive/Depart from Terminal D
Transportation to Downtown:	Bus, Taxi
THAI Airport Office:	Tel: (62-21) 5502442, 5502443 Fax: (62-21) 5502442 E-Mail : cgkkktg@thaiairways.co.id
Check-in Counter:	International Terminal 3, Row B Departure Floor TG434 (Daily) - C/class check-in counter number B1 - ROP Gold / Star Alliance Gold counter number B2 - Internet check-in / Bag Drop counter number B3 - Y/class check-in counter number B4 – B5 - Group check-in counter number B6 TG436 (Daily) - C/class check-in counter number B26 - ROP Gold / Star Alliance Gold counter number B25 - Internet check-in / Bag Drop counter number B24 - Y/class check-in counter number B22 – B23 - Group check-in counter number B21
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 62-21-3903588 Fax: 62-21-3904318 e-mail: jkt.reservation@thaiairways.com or jkt.ticketing@thaiairways.com
Lost & Found:	Ground Floor – Arrival Hall Terminal D (2) Tel: (62-21) 5506074 Fax: (62-21) 5506072
Lounge:	Plaza Premium Lounge • Location : Departure Hall Terminal 3 (After Immigration) • Opening Hours: 24 hours • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Wi-Fi • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Jakarta, Denpasar • Clothing: Lightweight clothing is recommended. Some areas like the Dieng Plateau can be cold at night, requiring a sweater. • Visas, and health regulations: • A 60-day visa on arrival is available for travelers from 52 nations. Fees are applicable for many countires. Passports must have at least six months validity remaining. • No vaccinations required but African and some South American visitors need yellow fever certificates. • Getting from the airport to town : Taxis and buses run into the city centre. • Language : Indonesian (Bahasa) and a good grasp of English. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Larger restaurants, hotels, and some shops accept major cards

Airport Information:	http://www.sea-aeroportimilano.it/en_LA/malpensa/index.phtml
THAI Airport Office:	Tel : 39 02 74867910 Fax : 39 02 74860470 E-Mail : mxpkktg@thaiair.it
Check-in Counter:	2nd Floor Departure, Terminal 1
Opening Time:	3 hours before STD
Closing Time:	45 minutes before STD
THAI Reservation & Ticket Office:	Tel: 39 02 8900351 e-mail: milan.office@thaiair.it
Lost & Found:	SEA Arrival Hall, Terminal 1
Lounge:	Club SEA, Sala Pergolesi (Contract Lounge) >> For Royal First Passenger • Location : Terminal 1, Gate B • Opening Hours: 06:00 – 22:00 • Space: 420 sq.m. • Capacity: 65 Seats • Facilities: • Food, Snack & Refreshment • Internet corner, Fax, Long Distance Call • TV, Magazine, Newspaper Club SEA, Sala Pergolesi (Contract Lounge) >> For Royal Silk Passenger • Location : Terminal 1, Gate B • Opening Hours: 06:00 – 22:00 • Space: 420 sq.m. • Capacity: 65 Seats • Facilities: • Food, Snack & Refreshment • Internet corner, Fax, Long Distance Call • TV, Magazine, Newspaper
Basic Facts:	• Cities to which THAI flies: Minal and Rome • Clothing: Italy has a mainly temperate climate. Lighter apparel is fine for most the year. During the winter in the north an overcoat and warm clothing are required. • Visas and health regulations: • A visa is issued for the purpose of a short stay in Italy. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Italian missions abroad. Travelers are advised to check requirements with their nearest embassy. Travelers to Italy provide means of support. A return/onward ticket is recommended. Passports must be valid for at least three months after period of stay. • No vaccinations are required but yellow fever vaccination certificates are required for those arriving from infected areas. • Getting from the airport to town: Milan airport is 28 kilometres from the city. Rome airport is 30 kilometres from the city. Buses and taxis are available to the city centre. • Language : Italian • Voltage : 230 volts, 50Hz. • Credit cards : Major credit cards are widely accepted. • Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday but can vary according to season and region.

Airport Information:	Leonardo Da Vinci Airport http://www.adr.it
THAI Airport Office:	Tel : +39-0665010773 Fax : +39-0665010297 E-Mail : fcokktg@thaiair.it , fcokk@thaiairways.com
Check-in Counter:	Departure Terminal 3, First floor Royal First class check-in counter number 409 Royal Silk class check-in counter number 407/408 Economy class check-in counter number 401-406
Opening Time:	3.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 39 06 4781 3304 Fax: 39 06 8339 1795 e-mail: management@thaiair.it
Lost & Found:	Terminal C, Tel: +39-0665958882
Lounge:	Le Anfore (Contract Lounge) >> For Royal First Passenger • Location : Satellite Terminal • Opening Hours: 06:00 – 23:00 • Space: 500 sq.m. • Capacity: 120 Seats • Facilities: • Food, Snack & Refreshment • Internet corner, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Toilet/Shower Le Anfore (Contract Lounge) >> For Royal Silk Passenger • Location : Satellite Terminal • Opening Hours: 06:00 – 23:00 • Space: 500 sq.m. • Capacity: 120 Seats • Facilities: • Food, Snack & Refreshment • Internet corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Milan and Rome • Clothing: Italy has a mainly temperate climate. Lighter apparel is fine for most the year. During the winter in the north an overcoat and warm clothing are required. • Visas and health regulations: • A visa is issued for the purpose of a short stay in Italy. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Italian missions abroad. Travelers are advised to check requirements with their nearest embassy. Travelers to Italy provide means of support. A return/onward ticket is recommended. Passports must be valid for at least three months after period of stay. • No vaccinations are required but yellow fever vaccination certificates are required for those arriving from infected areas. • Getting from the airport to town: Milan airport is 28 kilometres from the city. Rome airport is 30 kilometres from the city. Buses and taxis are available to the city centre. • Language : Italian • Voltage : 230 volts, 50Hz. • Credit cards : Major credit cards are widely accepted. • Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday but can vary according to season and region.

Airport Information:	http://www.fuk-ab.co.jp/english/
Transportation to Downtown:	• Airport bus service to/from International/Domestic every 10 minutes (Free) • Subway available at Domestic terminal only (Ticket price JPY190/person, travel time 10 minutes) • Taxi service available on arrival
THAI Airport Office:	Tel : 092-477-7870 Fax : 092-477-0345 E-Mail : fukkktg@thaiair.co.jp
Check-in Counter:	Island D, 3rd Floor International Terminal – North Zone 2 Royal Silk / 4 Economy Class check-in counters
Opening Time:	2 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 0570-064-015 (Call Center) Fax: 81-92-734-9480 e-mail: fukcstmsvc@thaiair.co,jp
Lost & Found:	Airport Office, Tel: 092-472-5480
Lounge:	Lounge Fukuoka (Contract Lounge) • Location : International Terminal 3F, beyond passport control (near Gate 55) • Open Hours : From 7:45 until the airline's final boarding time • No. of seats : 161seats (All seats are no-smoking)
Basic Facts:	• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. • Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). • Language : Japanese and some English in the metropolitan areas. • Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). • Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.

Airport Information:	Haneda International Airport https://www.tokyo-airport-bldg.co.jp/en_LA/
Customs:	Cigarette 400 / Liquor 3 bottles (0.76 liter each)
Check-in Counter:	Royal First Class I1 – I2 Royal Silk Class I2 - I3 I-check in I4 Economy Class I5 – I8
Opening Time:	3 hours before departure time
Closing Time:	40 minutes before departure time
Lounge Name:	ANA Lounge
Location:	4th floor Departure Lounge Close to departure gate 110
Seat Capacity:	300 Seats
Facilities:	• Separate Smoking Area • Private room for meeting • Food, Snacks, Softdrink • TV, Magazines, Newspaper • Free local call • Wifi, PC • Toilet/Shower

Airport Information:	http://www.centrair.jp/en_LA/ 39 Kilometers from downtown
Transportation to Downtown:	Cigarette 400 / Liquor 3 bottles (0.76 liter)
THAI Airport Office:	Tel : 0569-38-1024 Fax : 0569-38-1023 E-Mail : ngokktg@thaiair.co.jp
Check-in Counter:	Check-in Row F1 – F7
Opening Time:	2.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 0570-064-015 (Call Center)
Lost & Found:	Passenger Terminal Building, Tel: 0569-38-8037
Lounge:	Star Alliance Lounge • Location : 2nd Floor, International Departure Level (Airside) • Opening Hours: During Flight • Space: 450 sq.m. • Capacity: 10 First Class Seats / 107 Executive Class Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Wi-fi Internet • Local & Thai Magazine, Newspaper • Toilet, Shower
Basic Fact:	• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). Language : Japanese and some English in the metropolitan areas. Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.

Airport Information:	Narita International Airport http://www.narita-airport.jp/en_LA/ 80 Kilometers to Tokyo city
Customs:	Cigarette 400 / Cigar 100 / Liquor 3 bottles (0.75 litre each)
THAI Airport Office:	Fax : 81-476-34-8328 E-Mail : nrtkktg@thaiair.co.jp
Check-in Counter:	Check-in Counter: Row F Kiosk Check-in Area: Row E/ F/ G
Opening Time:	2.30 hours before STD
Closing Time:	30 minutes before STD
THAI Reservation & Ticket Office:	Tel: 0570-064-015 (Call Center)
Lost & Found:	Terminal 1 South Wing Fax: 81-476-34-8328 E-Mail : nrtlltg@thaiair.co.jp
Lounge:	ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges) For Royal First Passenger Location: • ANA Level 4, Terminal 1 South Wing Satellite No.4 • UA Level 3, Terminal 1 South Wing Satellite No.3 Opening Hours: • ANA: 08:00 - 20:30 • UA: 07:30 - 19:30 Capacity: • ANA: 90 Seats • UA: 150 Seats Facilities: • ANA: • Separate Smoking Area • Private Meeting Room • Food, Snack & Refreshment • Light Meal • Long Distance Call, Fax • Free Local Call • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower • UA: • Check-in Facility • Private Meeting Room • Food, Snack & Refreshment • Long Distance Call (upon request), Fax • Free Local Call • Internet Corner • TV, Magazine, Newspaper • Toilet / Shower ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges) For Royal Silk Passenger Location: • ANA Level 2, Terminal 1 South Wing Satellite No.4 • UA Level 3, Terminal 1 South Wing Satellite No.3 Opening Hours: • ANA 08:00 - 20:30 • UA 07:30 - 19:30 Capacity: • ANA 1400 Seats (1000 seats at 3rd floor, 400 seats at 4th floor) • UA 650 Seats Facilities: • ANA: • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Free Local Call • Internet Corner • TV, Magazine, Newspaper • UA : • Food, Snack & Refreshment • Long Distance Call (upon request), Fax • Free Local Call • Internet Corner • Magazine, Newspaper
Basic Facts:	• Cities to which THAI flies: Tokyo. Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. • Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). • Language : Japanese and some English in the metropolitan areas. • Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). • Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily

Airport Information:	http://www.kansai-airport.or.jp/en_LA/index.asp 75 Kilometers from downtown
Customs:	Cigarette 400 / Cigar 100 / Liquor 3 bottles (0.76 liter)
THAI Airport Office:	Tel : 81-72-456-5410 Fax : 81-72-456-5144 E-Mail : kixkktg@thaiair.co.jp
Check-in Counter:	North Terminal Check-in Counter D6 – D12
Opening Time:	2.30 hours before STD
Closing Time:	45 minutes before STD
THAI Reservation & Ticket Office:	Tel: 0570-064-015 (Call Center)
Lost & Found:	Baggage Claim Area, Tel: 81-72-456-5045 Airline Office Building, Tel: 81-72-456-5041
Lounge:	Royal Orchid Lounge
Location:	North Terminal, Near Gate 5
Opening Hours:	08:00 – 12:30 and 22:45 – 01:30 Hours
Space:	220 sq.m.
Capacity:	18 Royal First Class Seats and 56 Royal Silk Class Seats
Facilities:	Food, Snacks & Refreshment TV Magazines & Newspapers Wi-Fi Internet, 2 PC Luggage Room Toilet
Basic Facts:	• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. • Getting from the airport to town: Airport buses, express train (quickest), and metered taxis from Narita Airport to Tokyo (55 km.). Ordinary trains, Haruka Express, buses, and taxis to Osaka (50 km.). Bus and taxis to Nagoya (18 km.). Taxis, tube trains to Fukuoka (17 km.). • Language : Japanese and some English in the metropolitan areas. Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.

Airport Information:	New Chitose Airport http://www.new-chitose-airport.jo/en_LA/ Facilities Domestic: • Large shopping mall (in non-sterilize area) consists of shops, playground, theater, spa etc. • Restaurants • Museums (Aeroplane, Royce, Doraemon) • Coin baggage locker • Vending machines International: • Duty free shops • Restaurants • Coin baggage locker • Vending machines
Transportation to downtown:	JR • New Chitose Airport - Sapporo by Rapid Airport Express takes approximately 15 minutes • New Chitose Airport - Otaru takes 1 hour 12 minutes Car • New Chitose Airport - Downtown Sapporo takes approximately 1 hour Bus • New Chitose Airport - Downtown Sapporo at JPY 1,000 (1 hour 20 minutes) • New Chitose Airport - Oyachi Subway Station Tozai Line at JPY 900 (40 minutes) • New Chitose Airport - Tomakomai at JPY 600 (45 minutes) • New Chitose Airport - Muroran at JPY 1,530 (1 hour 45 minutes)
Check-in Counter:	• 3 rd Floor, Row B • Check-in counter number B10 - B16
Opening Time:	2.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 0570-064-015 (Call Center)
Lost & Found:	All Nippon Airways Tel: 0123-45-6946 (Business hour 09:00 - 16:30)
Lounge:	The Royal Lounge (Contract Lounge) • Location : 4th floor, opposite gate 66 • Opening Hours: 08:45 - 11:00 hours • Capacity: 79 Non-smoking seats / 29 Smoking seats • Facilities: • Snack & Beverages • Newspapers • Free Wi-fi • Smoking room
Basic Facts:	• Cities to which THAI flies: Tokyo, Nagoya, Osaka, Fukuoka, Haneda, Sapporo • Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid. • Visas and health regulations: • 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days. Getting from the airport to town: Airport buses, Trains, Monorails and metered taxis. Language : Japanese and some English in the metropolitan areas. Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec). Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours: • Government offices, 9 a.m. to 5, Mon-Fri. • Banks: 9 a.m. to 3 p.m. Mon-Fri. • Department stores: 10 a.m. to 8 p.m., daily.

Airport Information:	Sendai International Airport
Transportation	Train Bus Taxi
Customs:	Cigarettes 400 Liquor 3 bottles (0.76 litre each)
Check-in Counter:	Royal Silk Class Counter number 1 - 2 Economy Class Counter number 3 – 4 and 7 – 8 Location : 2nd floor, International Hall
Opening Time:	2.30 hours before STD
Closing Time:	40 minutes before STD
Lounge:	Business Lounge East Side (Contract Lounge) • Location : 3 rd Floor • Opening Hours: 08:30 - 19:30 hrs. • Capacity: 32 seats • Facilities: • Separate Smoking Area • Food and Snacks, Refreshment • Free Local Call • PC, e-mail, Fax • TV, Magazine, Newspaper

Airport Information:	Gimhae International Airport http://www.airport.co.kr/doc/gimhae eng/index.js 25 Kilometers from downtown
Transportation to Downtown:	• Shuttle bus between domestic and international terminal every 10minutes between 08.30 – 18.00 hrs. • Public bus, Limousine and taxi service available between 06.30 – 21.30 hrs.
THAI Airport Office:	Tel : 82-51-941-8182 Fax : 82-51-941-8183 E-Mail : puskk@thaiairways.com
Check-in Counter:	2nd Floor Counter Number A17 – A21
Opening Time:	2 hours 30 minutes before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 82-51-600-8181 Fax: 82-51-463-8564
Lost & Found:	2nd Floor, Tel: 82-51-971-2626
Lounge:	Asiana Lounge (Star Alliance Lounge) • Location : 2nd Floor, International Departure Lounge • Opening Hours: 07:00 – 15:00 and 17:00 - 20:30 • Space: 204 sq.m. • Capacity: 52 Seats • Facilities: • Snack & Refreshment • TV, Magazine, Newspaper • Toilet
Basic Facts:	• Cities to which THAI flies: Busan and Seoul • Clothing: Light clothing is recommended for summer, very heavy for winter. Sweaters may be necessary during spring and autumn. • Visas and health regulations: 15-day tourist visas are issued on arrival for most nationalities. • Getting from the airport to town: Buses and metered taxis available. Distance from airport to Seoul: 20 km. • Language : Korean. Some English in Seoul and other large cities. • Voltage : 220 volts, 50 Hz (cycles) • Credit cards: Major credit cards accepted in metropolitan areas. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices: 9 a.m. to 6 p.m. Mon-Fri (close at 5 p.m., Nov.-Feb.), 9 a.m. to 1 p.m. on Sat. • Banks: 9:30 a.m. to 4:30 p.m., Mon-Fri, 9:30 a.m. to 1:30 p.m. on Sat. • Department stores: 10:30 a.m. to 7:30 p.m., daily.

Airport Information:	Incheon International Airport http://www.airport.kr/eng/airport/
Transportation to Downtown:	Airport Bus / Limousine / Taxi / Train
THAI Airport Office:	Tel : 82-32-7443571-74 Fax : 82-32-7443577 E-Mail : icnkk@thaiairways.com
Check-in Counter:	3rd Floor, Passenger Terminal Concourse A Check-in Counter Row E, nearby Gate no.6 and Security Entrance No. 3 TG659/TG629/TG689 : check-in counter E1 – E12 TG635 : check-in counter E29 – E36 TG657 : check-in counter E1 – E9
Opening Time:	2.30 hours before STD
Closing Time:	45 minutes before STD
THAI Reservation & Ticket Office:	Reservation Tel: 82 2 3707 0011 Fax: 82 2 755 5251 e-mail: rsvn@thaiair.co.kr Ticketing Tel: 82 2 3707 0114 Fax: 82 2 752 9697 e-mail: tkting@thaiair.co.kr
Lost & Found:	Ground Floor, Tel: 82-32-744-2245
Lounge:	Asiana Lounge (Star Alliance Lounge) >> For Royal First Passenger • Location : 4th Floor, Boarding Terminal – Concourse A • Opening Hours: During Flight • Space: 449.59 sq.m. • Capacity: 70 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, PC • Free Local Call • Slumber Room • Conference Room • Toilet / Shower Asiana Lounge (Star Alliance Lounge) >> For Royal Silk Passenger • Location : 4th Floor, Boarding Terminal – Concourse A • Opening Hours: During Flight • Space: 1527 sq.m. • Capacity: 220 Seats • Facilities: • Food, Snack & Refreshment • TV, Magazine, Newspaper • Internet Corner, PC, Fax • Toilet / Shower
Basic Facts:	• Cities to which THAI flies: Busan and Seoul • Clothing: Light clothing is recommended for summer, very heavy for winter. Sweaters may be necessary during spring and autumn. • Visas and health regulations: 15-day tourist visas are issued on arrival for most nationalities. • Getting from the airport to town: Buses and metered taxis available. Distance from airport to Seoul: 20 km. • Language : Korean. Some English in Seoul and other large cities. • Voltage : 220 volts, 50 Hz (cycles) • Credit cards: Major credit cards accepted in metropolitan areas. Cards can be used to obtain cash advances at banks and ATM machines in cities. • Business hours: • Government offices: 9 a.m. to 6 p.m. Mon-Fri (close at 5 p.m., Nov.-Feb.), 9 a.m. to 1 p.m. on Sat. • Banks: 9:30 a.m. to 4:30 p.m., Mon-Fri, 9:30 a.m. to 1:30 p.m. on Sat. • Department stores: 10:30 a.m. to 7:30 p.m., daily.

Airport Information:	Wattay International airport 4 Kilometers to downtown
Transportation to Downtown:	Taxi
THAI Airport Office:	Tel : +856 21 512024 Fax : +856 21 512096 E-Mail : vtekk@thaiairwayslao.com
Check-in Counter:	Ground Floor Counter Number 5 and 7 – 11 (no.6 for Excess Charge)
Opening Time:	2.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 84-4-38267921/23 Fax: 84-4-38267394
Lost & Found:	1st Floor - Arrival Area, Tel : +856 21 512165 ext 383
Lounge:	Airline Lounge (Contract Lounge) • Location : 2nd Floor, International Departure Level - Airside • Opening Hours: 08:00 – 22:00 • Space: 76 sq.m. • Capacity: 40 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • TV, Magazine, Newspaper • Toilet
Basic Facts:	• Cities to which THAI flies: Vientiane • Clothing: Light, although evenings in the hills from October until February are cold. Sweaters or jackets are required. • Visas and health regulations: • A 30 day visa on arrival is issued at the airport for a fee of $US35. A passport photograph is required. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malarial medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Private taxis Language : Lao and some English and French. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Large hotels and a few upmarket shops in cities accept credit cards. Business Hours: Government offices and banks: 8-12, 1-4:30, M-F; banks also open 8 - 12, Sat.

Airport Information:	Kuala Lumper International Airport http://www.klia.com.my/ 50 Kilometers to downtown
Customs:	Cigarette 200 / Liquor 1 Liter
Transportation to Downtown:	Limousine / Taxi / State Bus / Air-conditioned Express Bus
THAI Airport Office:	Level 4 Main Terminal Building Tel : 60-3-8787-3522 Fax : 60-3-8787-3511 E-Mail: kulkktg@thaiairways.com.my
Check-in Counter:	Level 5 Main Terminal Building Counter G1-G7
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Town Office, Tel: 603-20346900 Airport Office - Level 3, Tel: 603-87764311
Lost & Found:	Level 3, Tel: 603-87763733
Lounge:	Royal Silk Lounge
Location:	Satellite Building
Opening Hours:	06:00 – 21:30
Space:	359.69 sq.m.
Capacity:	84 Seats
Facilities:	Food, Snacks & Refreshment TV Magazines & Newspapers Internet, PC & Fax Long Distance Call Toilet
Basic Facts:	• Cities to which THAI flies: Kuala Lumper, Penang • Clothing : Malaysia’s year-round tropical climate means that lightweight clothing is recommended. A sweater may be required in the Cameron Highlands and other hill resorts. • Visas and health regulations : • A one-month visas on arrival is available for most visitors. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : A direct airport train service runs to the centre of KL, a journey time of around 25 minutes. Private taxis and minibuses are also available. Language : Malaysian and a good knowledge of English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Most city hotels, restaurants, and shops accept credit cards. Business Hours : • Government offices and banks: 8-12:45, 2-4-15, M-f; banks also 8- 12:45, Sat. • In Kelantan, Terengganu, Kedah, Perlis, and Johor Muslim states: 8-12:45, 2-4:15, Sat-Wed; banks also 8-12:45, Thurs.

Airport Information:	Penang International Airport 20 Kilometers to downtown
Customs:	Cigarette 200 / Liquor 1 Liter
Transportation to Downtown:	Limousine / Taxi / Bus
THAI Airport Office:	Tel: 6-04-6439520, 6439491 Fax: 6-04-6443657 E-Mail : penkktg@thaiairways.com.my
Check-in Counter:	Counter Number 12 – 18
Opening Time:	2.30 hours before STD
Closing Time:	30 minutes before STD
THAI Reservation & Ticket Office:	Tel: 60-4-226-6000 Fax:60-4-226-1857 e-mail: penhftg@thaiairways.com.my
Lost & Found:	Domestic Arrival Hall, Tel : 6-04-6482308
Lounge:	Golden Lounge (Contract Lounge) • Location : 3rd Floor, International Departure Level (Airside) • Opening Hours: 05:00 – 22:00 • Space: 5000 sq.ft. • Capacity: 86 Seats • Facilities: • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Muslim Pray Room • Kid's Corner • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Kuala Lumper and Penang • Clothing : Malaysia’s year-round tropical climate means that lightweight clothing is recommended. A sweater may be required in the Cameron Highlands and other hill resorts. • Visas and health regulations : • A one-month visas on arrival is available for most visitors. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : A direct airport train service runs to the centre of KL, a journey time of around 25 minutes. Private taxis and minibuses are also available. Language : Malaysian and a good knowledge of English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Most city hotels, restaurants, and shops accept credit cards. Business Hours : • Government offices and banks: 8-12:45, 2-4-15, M-f; banks also 8- 12:45, Sat. • In Kelantan, Terengganu, Kedah, Perlis, and Johor Muslim states: 8-12:45, 2-4:15, Sat-Wed; banks also 8-12:45, Thurs.

Airport Information:	Yangon Mingaladon International Airport 19 Kilometers to downtown
Customs:	Cigarette 200 / Liquor 1 Liter
Transportation to downtown:	Taxi
THAI Airport Office:	Tel : 951-662661, 662384 Fax : 951-650675 E-mail : rgnkktg@gmail.com
Check-in Counter:	1 Royal Silk / 2 Economy / 1 Group check-in counters
Opening Time:	2.30 hours before STD
Closing Time:	30 minutes before STD
THAI Reservation & Ticket Office:	Tel: 951-255-499 Fax: 951-255490 e-mail: sales@thaiairways.com.mm
Lounge:	Royal Jade Lounge (Contract Lounge) • Location: Airside- after immigration • Opening Hours: During Flight • Space: 256 sq.m. • Capacity: 65 Seats • Facilities: • Snack and Refreshment • TV, Magazine, Newspaper
Lost & Found:	Arrival Hall, Tel: 61-7-3114-1277
Lounge:	Lounge (Contract Lounge) • Location : Ground Floor (Airside) • Opening Hours: 06:00 - 19:00 • Capacity: 120 Seats • Facilities: • Food, Snack & Refreshment • Wireless Internet Corner, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Kid's Room with DVD • Toilet/Shower
Basic Fact:	• Cities to which THAI flies: Yangon • Clothing : Light clothing for the hot season and sweaters for the cool season. • Visas and health regulations : • A visa is required for all visitors to Myanmar and due to the nature of changing regulations, must be obtained from a Myanmar Embassy abroad prior to travel. Three passport photos, two application forms and a copy of an airline ticket plus visa fee are required. A visa is valid for up to three months from the date of issue and costs $20. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malaria medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Private taxis Language : Burmese. Some English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Some credit cards are accepted in major hotels.

Airport Information:	Tribhuvan Internatioanl Airport http://www.tiairport.com.np 8 Kilometers from downtown
Customs	Cigarette 200 / Liquor 1 Litre
Transportation to Downtown:	Taxi
THAI Airport Office:	Tel : 977-1-4113140 Fax : 977-1-4113287 E-Mail : ktmkk@thaiairways.com.np
Check-in Counter:	Ground Floor, Departure Hall 1 Royal Silk / 2 Economy / 1 Group check-in counters
THAI Airport Office:	Tel : 977-1-4113140 Fax : 977-1-4113287 E-Mail : ktmkk@thaiairways.com.np
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Reservation Tel:977-1-4223565 Fax: 977-1-4225084 e-mail: ktmsd@thaiairways.com.np Ticketing Tel: 977-1-4221247 Fax: 977-1-4225084 e-mail: ktmsd@thaiairways.com.np
Lost & Found:	Tel : 977-1-4113293
Lounge:	Royal Silk Lounge
Location:	1st Floor, Departure Lounge
Opening Hours:	10:00 – 16:00 Hours
Space:	160 sq.m.
Capacity:	55 Seats
Facilities:	Food, Snacks & Refreshment TV Magazines & Newspapers Wireless Internet, PC & Fax Free Local Call Long Distance Call
Basic Facts:	• Cities to which THAI flies: Kathmandu • Clothing : Thick clothing in the valleys but April-September can be warm and humid. Fleece jackets, thick socks and sturdy hiking boots are required in the hills. • Visas and health regulations : • A 60-day visa can be obtained at embassies before arrive or at border immigration offices. A tourist visa can be extended up to 120 days from the Department of Immigration in Kathmandu and Pokhara Immigration Office on request. Trekking permits are issued in Kathmandu. • No vaccinations required but African and some South American visitors need yellow fever certificates. Immunization against typhoid, hepatitis A and B, rabies, polio, and tetanus is recommended. • Getting from the airport to town : Private taxis are available for hire. • Language : Nepalese. Some knowledge of English. • Voltage : 220 volts, 50 Hz (cycles) • Credit Cards : Major cards honoured in Kathmandu hotels and shops. • Business Hours : Government offices and banks: 10-5, Sunday -Friday.

Airport Information:	http://www.auckland-airport.co.nz/
THAI Airport Office:	Tel : +6492568271-73 Fax : +6492568454 E-Mail : aklkktg@thaiairways.co.nz
Check-in Counter:	Entrance 5 International Building Check-in Zone B, C or D
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 64-9-3773886 Fax: 64-9-3798597 e-mail: reservations@thaiairways.co.nz
Lost & Found:	Toll Free: 0800-224-872
Lounge:	Air New Zealand Premium Lounge (Star Alliance Lounge) Opening Hours: 04:30 – 00:30 hrs Capacity: 375 Seats Facilities: • Food theatre, Snacks, Buffet meals • Light refreshments, Barista coffee and Bar facilities • Long distance call • WiFi, Business Desk, Fax, PC, Printing facilities and laptops available on request • Free local call • Mobile charging station • Meeting room • Electric game console • TV, Magazines, Newspaper • Toilet, Shower with towels and hair-dryers
Basic Facts:	• Cities to which THAI flies: Auckland • Clothing : Lightweight clothing for summer, heavy with sweaters for other seasons.

Airport Information:	Oslo Airport Gardermoen http://www.osl.no/en_LA/osl
Transportation to downtown	• 60 Kilometers from city center • Airport Train • Bus • Car • Taxi
Check-in Counter:	Row G - Departure hall, 2nd floor Passenger Terminal
Opening Time:	3.30 hours before STD
Closing Time:	50 minutes before STD
Ticketing Office:	THAI Town Office Tel: +47-2311-8888
Lost & Found:	SAS Ground Service
Lounge:	SAS Lounge (Star Alliance Lounge) • Location : 3rd floor - airside • Opening Hours: 05:15 a.m. - 09:30 p.m. • Facilities: • Snack and Soft drink • PC, Internet, Fax • TV, Magazines, Newspaper • Toilet

Airport Information:	http://www.omanairports.com/
Customs:	Cigarette 200 / Liquor 3 Liters for Non Muslim
THAI Airport Office:	Tel: (968) 24510524, 24519874 Fax : (968) 24510524 E-mail : tgmuscat@omantel.net.om, mctkktg@thaiairways.co.om
Check-in Counter:	As assigned by Oman Air
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 2465 4179, 2465 4196, 2465 4195
Lost & Found:	Arrival Baggage Carousel, Tel: 968-24519741
Lounge:	Wing of Oman (Contract Lounge) • Location : After Security Checkpoint • Opening Hours: 24 hours • Capacity: 50 Seats • Facilities: • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower

Airport Information:	http://www.islamabadairport.com.pk/
THAI Airport Office:	Tel : 0092-51-5781409 Fax : 0092-51-5781410 E-mail : isbkktg@thaiairways.com.pk
Check-in Counter:	Counter Number 14 – 20
Opening Time:	3 hours before STD
Closing Time:	45 minutes before STD
THAI Reservation & Ticket Office:	Tel: 0092-51-2272140-44 ext 23 Fax: 0092-51-2823735 e-mail: isbawtg@thaiairways.com.pk
Lost & Found:	Adjacent International Departure, Tel: 0092-51-5592192
Lounge:	CIP Lounge (Contract Lounge) • Location : International Departure Lounge • Opening Hours: 24 hours • Capacity: 100 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • Massage Chairs • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Isamabad, Karachi and Lahore • Clothing : Pakistan's climate is varied and clothing depends on where and when you visit. During the summer months from April to September the north is temperate, but the Indus Valley is very hot. Summer brings monsoons to the south. In winter the low-lying areas cool down while the northern mountains it can drop below freezing. • Visas and health regulations : • All foreign passport holders require a visa issued in their country of origin or nearest consulate. A return ticket is required. All visitors are advised to carry a photocopy of their passport, including the Pakistani visa, at all times. If a stay exceeds 30 days, visitors must register at the Immigration Head Office. • A yellow fever vaccination certificate is required for entry to Pakistan by travelers coming from an infected area. Anti-malarial medicine is advised along with vaccinations for typhoid, and Japanese encephalitis. • Getting from the airport to town : The airport is situated 15 kilometres from Karachi, 8 kilometres from Islamabad and 15 kilometres from Lahore. Buses and taxis are available at the airport. • Language : Urdu is the official language of Pakistan . English is widely spoken. • Voltage : 230 volts, 50Hz. Round two or three-pin plugs are used. • Credit cards : Larger shops and hotels accept credit cards, mostly American Express • Business hours : The working week is from Monday to Friday. From Monday to Thursday business hours are 8.30am to 5.00pm, except in Islamabad where it is 8.00am to 4.30pm. On Friday most government offices close at midday for Friday prayers but open on Saturday morning.

Airport Information:	http://www.karachiairport.com.pk/
Customs:	Cigarette 200 / No liquor allowed
THAI Airport Office:	Tel: 9221-4573009 / 4570847 / 4671472 / 4671437 Fax: 9221-4573009 E-Mail : khikktg@cyber.net.pk
Check-in Counter:	International Departure, Level 4 Check-in counter number 33 - 36
Opening Time:	2.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel. 021 92 32788000 Fax: 021 92 32791939 e-mail: khihatg@thaiairways.com.pk
Lounge	Arrival Hall, Tel: 61-7-3114-1277
Lounge:	C.A.A (Contract Lounge) • Location : 2nd Floor, International Departure Level • Opening Hours: 24 hours • Space: 4700 sq.ft. • Capacity: 150 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Islamabad, Karachi and Lahore • Clothing : Pakistan's climate is varied and clothing depends on where and when you visit. During the summer months from April to September the north is temperate, but the Indus Valley is very hot. Summer brings monsoons to the south. In winter the low-lying areas cool down while the northern mountains it can drop below freezing. • Visas and health regulations : • All foreign passport holders require a visa issued in their country of origin or nearest consulate. A return ticket is required. All visitors are advised to carry a photocopy of their passport, including the Pakistani visa, at all times. If a stay exceeds 30 days, visitors must register at the Immigration Head Office. • A yellow fever vaccination certificate is required for entry to Pakistan by travelers coming from an infected area. Anti-malarial medicine is advised along with vaccinations for typhoid, and Japanese encephalitis. Getting from the airport to town : The airport is situated 15 kilometres from Karachi, 8 kilometres from Islamabad and 15 kilometres from Lahore. Buses and taxis are available at the airport. Language : Urdu is the official language of Pakistan . English is widely spoken. Voltage : 230 volts, 50Hz. Round two or three-pin plugs are used. Credit cards : Larger shops and hotels accept credit cards, mostly American Express Business hours : The working week is from Monday to Friday. From Monday to Thursday business hours are 8.30am to 5.00pm, except in Islamabad where it is 8.00am to 4.30pm. On Friday most government offices close at midday for Friday prayers but open on Saturday morning.

Airport Information:	Lahore International Airport http://www.lahoreairport.com.pk/
THAI Airport Office:	Tel : 92-42-6633014/15 Fax : 92-42-6633013 E-mail : lhekktg@lhr.comsats.net.pk
Check-in Counter:	1 Royal Silk / 3 Economy Class check-in counters
Opening Time:	2.30 hours before STD
Closing Time:	30 minutes before STD
THAI Reservation & Ticket Office:	Tel: 92-42-6309791-94 Fax: 92-42-6368690 e-mail: lhehtth@hotmail.com
Lounge:	P.I.A Lounge (Contract Lounge) • Location : International Departure Lounge, after passport control • Opening Hours: 24 hours • Capacity: 50 Seats • Facilities: • Separate Smoking Area • Snack & Refreshment • Long Distance Call, Fax, PC, E-mail • TV, Magazine, Newspaper • Toilet
Basic Facts:	• Cities to which THAI flies: Islamabad, Karachi and Lahore • Clothing : Pakistan's climate is varied and clothing depends on where and when you visit. During the summer months from April to September the north is temperate, but the Indus Valley is very hot. Summer brings monsoons to the south. In winter the low-lying areas cool down while the northern mountains it can drop below freezing. • Visas and health regulations : • All foreign passport holders require a visa issued in their country of origin or nearest consulate. A return ticket is required. All visitors are advised to carry a photocopy of their passport, including the Pakistani visa, at all times. If a stay exceeds 30 days, visitors must register at the Immigration Head Office. • A yellow fever vaccination certificate is required for entry to Pakistan by travelers coming from an infected area. Anti-malarial medicine is advised along with vaccinations for typhoid, and Japanese encephalitis. • Getting from the airport to town : The airport is situated 15 kilometres from Karachi, 8 kilometres from Islamabad and 15 kilometres from Lahore. Buses and taxis are available at the airport. • Language : Urdu is the official language of Pakistan . English is widely spoken. • Voltage : 230 volts, 50Hz. Round two or three-pin plugs are used. • Credit cards : Larger shops and hotels accept credit cards, mostly American Express • Business hours : The working week is from Monday to Friday. From Monday to Thursday business hours are 8.30am to 5.00pm, except in Islamabad where it is 8.00am to 4.30pm. On Friday most government offices close at midday for Friday prayers but open on Saturday morning.

Airport Information:	Ninoy Aquino International Airport http://www.miaa.gov.ph/ Departure/Arrival from Terminal 1
THAI Airport Office:	Tel : 632-8340366 to 68 Fax : 632-8795265 E-mail : mnlkk@thaiairways.com
Check-in Counter:	Terminal 1 Check-in Counter Number 33 – 41 / 63 – 66
Opening Time:	4 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 63-2-5808424 Fax: 63-2-5808484 e-mail: rsvn.mnl@thaiairways.com
Lost & Found:	Airport Office, Tel: 6328340366
Lounge:	Royal Orchid Lounge
Location:	International Terminal 1, near gate 9 after immigration
Opening Hours:	10:00 – 13:00 hrs. and 17:00 – 20:00 hrs.
Space:	76.44 sq.m.
Capacity:	40 Seats
Facilities:	Soup and Hot food (including Thai Main dishes such as Pad Thai – Thai) A selection of snacks and bakeries Drinks, Coffee and Tea Wines and Alcohols Free Wi-Fi and USB ports
Basic Facts:	· Cities to which THAI flies: Manila · Clothing : Light clothing in the hot season, slightly heavier in the cool. Sweaters in the hill stations. · Visas and health regulations : · A 21-day visa is given on arrival. · No vaccinations are required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : Private taxis and buses are available. Language : Tagalog. Good command of English. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Major credit cards accepted at hotels and shops in Manila and other major cities

Suvarnabhumi International Airport
http://suvarnabhumiairport.com/

THAI Airport Office

5th floor, Suvarnabhumi International Airport
Tel: 66-2-134-5388 ,66-2-134-5389

Check-in Counter

• Check-in counters open 3 hours and close 40 minutes before departure time
• Boarding gates open 1.15 hours and close 10 minutes before departure time

Check-in Counter (International Flights)

Royal Orchid Premium
       Our Royal Orchid Premium is located on Level 4 of the main terminal and covers an area of 5,000 sq.m. We take high pride in our newly introduced “Royal Orchid Premium” service that is exclusively extended to THAI Royal First and Royal Silk Class passengers once they arrive at Curbside. At Suvarnabhumi Airport, we guarantee the exclusivity that you cannot find anywhere in the world;

Royal First Check-in
•    Drop off at Entrance No.1, PTC 4th floor
•    Check-in at Royal First Check-in Lounge
•    Royal First Class passengers will be escorted by the staff from curbside through all services.
•    Other premium services provided are
     •    Baggage Assisitance Service from curbside to Royal Orchid Premium Check-in
     •    Fast Track Immigration
     •    Royal First Lounge (Concourse D)
     •    Royal Orchid Spa Lounge (Concourse D)
     •    Royal Orchid Lounge (Concourse E)

Royal Silk Check-in
•    Drop off at Entrance No.1, PTC 4th floor
•    Sit Down Check-in Service is provided at Row A1 - A19
•    Other premium services :
     •    Fast Track Immigration
     •    Royal Silk Lounges (Concourse C, D)
     •    Royal Orchid Lounge (Concourse E)
     •    Royal Orchid Spa (Concourse D)

Royal Orchid Plus Gold / Star Alliance Gold
•    Drop off at Entrance No.2, PTC 4th floor
•    Dedicated Sit Down Check-in at Row B10 - B15
•    Other premium services for ROP Gold and Star Alliance Gold card holders
     •    3 Royal Silk Lounges (Concourse C, E)
     •    Royal Orchid Lounge (Concourse E - West)

Group Passengers
•    Drop off at Entrance No.2, PTC 4th floor
•    Dedicated Check-in at Row D8 - D10
•    Baggage Drop Off at Row D11 - D12

Premium Economy / Economy
•    Drop off at Entrance No.4/5, PTC 4th floor
•    Check-in counters for Premium Economy / Economy Class passengers located at Row H1 - H18 and J3 - J16

Other Dedicated Counters
•    B16 : Thai Official Passport
•    C2 - C9 : All Flights to Korea and Japan (20:00 pm. - 01:30 am.)
•    H19 : Excessive Baggage Counter
•    J1 : Baggage Drop For Internet / Mobile Check-in
•    J2 : Infant / Disable Check-in Counter
•    J17 : No Checked Bag Counter
•    J18 : Stand-by Counter

Domestic Flights

Royal Silk Class
•    Drop of at Entrance No. 2, PTC 4th floor
•    Dedicated Sit Down Check-in Service is provided at Row B1 - B3
•    Other premium service :
•    Royal Silk Lounge (Concourse A, 2nd Floor)

Royal Orchid Plus Gold / Star Alliance Gold
•    Drop off at Entrance No.2, PTC 4th floor
•    Dedicated Sit Down Check-in at Row B5

Economy
•    Drop off at Entrance No.2, PTC 4th floor
•    Common Check-in at Row B6 - B9 and C2 - C10
•    Other Dedicated Counters;
     •    B4 : MP / Senator
     •    C1 : Infant / Disable
     •    C11 - C12 : Stand-by Domestic
     •    C15 : Domestic Baggage Drop For Kiosk / Internet / Mobile Check-in

Self Service Check-in

Kiosk Check-in
       To facilitate passengers with self-service, The "Self Service Kiosk" are installed at 7 domestic airports in Thailand, which are Bangkok (Suvarnabhumi), Chiang Mai, Chiang Rai, Phuket, KhonKaen, Hat Yai and Krabi.

Internet Check-in
       Passengers can enjoy the convenience and ease of Internet Check-in which can be made from 1 to 24 hours prior to scheduled flight departure at all THAI/THAI Smile check-in online stations.
       Baggage drop-off counter for kiosk and Internet Check-in located at counter C15 (Domestic) and counter J1 (International)

Mobile Check-in
Check-in condition
•    Available at all THAI check-in online stations
•    Confirmed reservation code
•    Can be made from 1 to 24 hours prior to schedules flight departure
•    Maximum of 4 passengers
•    Electronic ticket holder
•    Able to view seat plan and change seat
Remarks: This service is not available for passengers who request special seating or airport special assistance.

       Mobile Boarding Passhas been implemented to enable passengers to receive boarding pass through MMS or passenger's e-mail address.
•    Passenger with No Checked Luggage
     •    Show Mobile 2D Barcode Boarding Pass at Security Checkpoint
     •    Show to the receptionist at the Royal Silk Lounge - Domestic
     •    Show at the boarding gate together with an identification card or passport
     •    Show to cabin crew prior to entering the aircraft
•    Passenger with Checked Luggage
     •    Drop your luggage at counter C15
     •    Show Mobile 2D Barcode Boarding Pass at Security Checkpoint
     •    Show to the receptionist at the Royal Silk Lounge - Domestic
     •    Show at the boarding gate together with an identification card or passport
     •    Show to cabin crew prior to entering the aircraft

THAI’s Lost & Found Contact Number

•    Information 02 134 5466-69, 02 134 5462-3
•    International 02 134 5453-6 (24 hours)
•    Domestic 02 134-5473-4 (06.00 – 23.00)

Lounge Name

Royal Orchid Lounge

Airport Information:	Domodedovo Airport http://www.domodedovo.ru/en_LA/
THAI Airport Office:	E-mail : dmekk@thaiairways.com
Check-in Counter:	Level: Departure Hall Check-in row: 71 – 78
Opening Time:	15:40 hrs
Closing Time:	18:10 hrs.
Lounge:	Domodedovo Airport Lounge (Contract Lounge) Location : Next to Gate 10 Opening Hours: during flight Capacity: 130 Seats Facilities: • Food, Snack & Refreshment • Internet • TV, Magazine, Newspaper • Shower

Airport Information:	Singapore Changi International Airport http://www.changiairport.com/changi/en_LA/index.html
THAI Airways International:	Departure/Arrival from Passenger Terminal Building 1
THAI Airport Office:	Tel : (65) 6542 8333, 6542 8334 Fax : (65) 6542 0179 E-mail : sinkktg@thaiairways.com.sg
Check-in Counter:	Check-in Row 4, Passenger Terminal Building 1 • Royal Silk Class Passengers / TG Platinum Card Holders check-in at SATS Premium Check-in Lounge, located at next to Check-in row 4 • ROP Gold / STAR Gold card holders and Economy Class Passengers Check-in at Row 4 • Early Check-in Lounge facility is located at the back of Check-in Counter Row 5 (next to Premium Check-in Lounge) and will be available for check-in at 12 hours prior to Departure Time of each TG flight : TG404, TG414, TG408 and TG410 only. (Applicable for confirmed booking revenue passengers only, both ID1 and ID2 passengers are not applicable)
Opening Time:	2.30 hours before ETD
Closing Time:	40 minutes before STD
Ticket Office:	Reservation Tel: 65-6210 5000/5111 Fax: 65-6223 9005 e-mail: reservations@thaiairways.com.sg Ticketing Tel: 65-6210 5000/5111 Fax: 65-6223 9005 e-mail: ticketing@thaiairways.com.sg
Lost & Found:	Passenger Terminal Building 1, Arrival Hall After Immigration and before Customs
Lounge:	Royal Orchid Lounge
Opening Hours:	During 01 August - 25 October 2014 : 05:40 - 07:15 hrs. for TG402 (Daily) 10:25 - 12:00 hrs. for TG404 (Tue, Wed, Thu, Sat) 17:00 - 20:30 hrs. for TG410 (Tue, Wed, Thu, Sat)) 10:25 - 20:30 hrs. for TG404/TG414/TG410 (Mon, Fri, Sun)
Space:	335 sq.m.
Capacity:	95 Seats
Facilities:	Food, Snacks, Refreshment TV Wi-Fi Internet, PC & Fax Magazines & Newspapers Free Local Call Long Distance Call
Basic Facts:	• City to which THAI flies: Singapore • Clothing : Light and loose, year-round. • Visas and health regulations : • A 14-day free visa on arrival. • No vaccinations required but African and some South American visitors need yellow fever certificates. Getting from the airport to town : Taxis, buses Language : English Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Virtually universal acceptance for major cards

Airport Information:	Bandaranaike International Airport www.airport.lk 30 Kilometers from downtown
Customs:	Cigarette 200 / Liquor 1.5 Liters
THAI Airport Office:	Tel / Fax : 94-11-2252057 E-Mail: cmbkktg@mega.lk, cmbkk@thaiairways.com
Check-in Counter:	Counter Number 15 – 19
Opening Time:	3 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 112307110 Fax: 112307111 e-mail: cmbsw1tg@mega.lk
Lost & Found:	Arrival Hall, Tel: 94-19-7335555
Lounge:	Lotus Lounge (Contract Lounge) For Royal Silk Passenger • Location : Departure Concourse • Opening Hours: 24 hours • Capacity: 50 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • TV, Magazine, Newspaper • Toilet Arariya Lounge (Contract Lounge) For ROP Gold Member and Star Alliance Member • Location : Departure Concourse • Opening Hours: 24 hours • Capacity: 70 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • Long distance Call, Fax • TV, Magazine, Newspaper • Toilet
Basic Facts:	• City to which THAI flies: Colombo • Clothing : Lightweight clothes during the hot and rainy seasons. Higher elevations can become very cold, especially in the winter; carry a sweater. Umbrellas for monsoon season. • Visas and health regulations : A 90-day Tourist visa can be obtained on arrival by nationals of several countries. Others must apply for a one-month visa in advance. Check with embassies for details. • Getting from the airport to town : A shuttle bus service and taxis are available. The distance from the airport to Colombo is 25 kilomtres. • Language : Sinhalese, Tamil, English. • Voltage : 220 volts, 50 Hz (cycles) • Credit cards : Major credit cards are accepted by most establishments. • Business hours : • Government offices: 9 a.m. to 4:30 p.m. Mon-Fri. • Banks: 10 a.m. to 1 p.m. (private banks open until 4 p.m.), Mon-Fri. • Department stores: 10 a.m. to 7 p.m.

Airport Information:	http://www.arlanda.se/en_LA/Traveller-Information/
THAI Airport Office:	Tel : 46 859 883 680 Fax : 46 859 883 693 E-Mail : arnkktg@thaiairways.se, Trafficofficer@thaiairways.se
Check-in Counter:	Terminal 5 (F Pier) Royal Silk class check-in counter number 46 Premium Economy class check-in counter number 47 Internet / Bag Drop check-in counter number 48 Economy class check-in counter number 49 – 51
Opening Time:	3.30 hours before STD
Closing Time:	60 minutes before STD
THAI Reservation & Ticket Office:	Tel: 46-8-598-83600 Fax: 46-8-598-83690 e-mail: reservation@thaiairways.se
Lost & Found:	SGS-Terminal 5. Tel. 46 771 224243
Lounge:	SAS Lounge (Star Alliance Lounge) >> For Royal First Passenger • Opening Hours: 05:45 – 23.00 (Sat: 05:45 – 20:00) • Facilities: • Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • Free Local Call • TV, Magazine, Newspaper • Toilet • Bathrooms • Meeting room • Telephone booth • Area with relaxing chairs • Children playrooom SAS Lounge (Star Alliance Lounge) >> For Royal Silk Passenger • Location: 4th Floor, Terminal 5 o Opposite SAS Service Center/gate 1 go up by lift or stairs • Opening Hours: 05:45 – 23.00 (Sat: 05:45 – 20:00) • Space: 391 sq.m. • Capacity: 95 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner, Fax, Long Distance Call • TV, Magazine, Newspaper • Children Area • Toilet
Basic Facts:	• City to which THAI flies: Stockholm • Clothing : During the cold months of November till March winter clothing is required. Light-to-medium weight clothing for the summer and rainwear all year. • Visas and health regulations : • A visa is issued for the purpose of a short stay in Sweden. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Swedish missions abroad. Visitors may be asked for proof of financial means for their stay in Sweden. Travelers are advised to check requirements with their nearest embassy. • No vaccination certificates are required for entry. Getting from the airport to town : Stockholm airport is 13 kilometres from the city. It is served by a metro system, regular buses, and taxis. Language : Swedish. Lapp is spoken in the north. Many speak German and French. English is widely understood. Voltage : 230 volts, 50Hz. Credit cards : Major credit cards are widely accepted. Business hours : Business hours are generally 8 a.m. to 4 p.m., Monday to Friday

Airport Information:	Zurich Airport http://www.zurich-airport.com/
THAI Airport Office:	Tel : 41-43-816-4341 /4102 /4325 /4317 /4348- 49Fax : 84-4-8865574 Fax : 41-43-816-4590 E-Mail : airport@thaiair.ch
Check-in Counter:	Row 9 Terminal 2
Opening Time:	3.30 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 41-44-2156500 Fax: 41-44-2123408 e-mail: reservation@thaiair.ch
Lost & Found:	Arrival Level, Terminal 1 Tel: 41-43-812-6245 Arrival Level, Terminal 2 Tel: 41-43
Lounge:	Lufthansa Star Alliance Lounge (Star Alliance Lounge) >> For Royal First Passenger • Location: Terminal B • Opening Hours: 05:30 – 21:30 • Space: 135 sq.m. • Capacity: 30 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • Long Distance Call, Fax • TV, Magazine, Newspaper • Toilet/Shower Senator Star Gold (Contract Lounge) >> For ROP Gold and Star Gold Card passenger • Location: Airside Center • Opening Hours: 05:45 – 22:30 • Space: 750 sq.m. • Capacity: 220 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • Long Distance Call, Fax • TV, Magazine, Newspaper • Toilet/Shower Swiss Business Lounge (Contract Lounge) >> For Royal Silk, ROP Gold and Star Alliance Gold Card passengers • Location: Airside Center • Opening Hours: 05:45 – 22:30 • Space: 1100 sq.m. • Capacity: 330 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet Corner • Long Distance Call, Fax • TV, Magazine, Newspaper • Toilet/Shower Bellevue Lounge (Contract Lounge) >> For Royal Silk, ROP Gold and Star Alliance Gold Card passengers • Location: Terminal E • Opening Hours: 06:00 – 22:30 • Space: 440 sq.m. • Capacity: 135 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • Long Distance Call, Fax • TV, Magazine, Newspaper • Toilet/Shower Lufthansa Star Alliance Lounge (Star Alliance Lounge) >> For Royal Silk, ROP Gold and Star Alliance Gold Card passengers • Location: Terminal B • Opening Hours: 05:30 – 21:30 • Space: 470 sq.m. • Capacity: 126 Seats • Facilities: • Food, Snack & Refreshment • Internet Corner • Long Distance Call, Fax • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• City to which THAI flies: Zurich • Clothing : In the winter warm clothing, a windproof jacket and solid footwear are a must. This applies to any time of year if you expect to go hiking in the mountains. Light-to-medium weight clothing for the summer and rainwear all year. • Visas and health regulations : • A visa is issued for the purpose of a short stay in Switzerland. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Swiss missions abroad. Visitors may be asked for proof of financial means for their stay in Switzerland. Travelers are advised to check requirements with their nearest embassy. • No vaccination certificates are required for entry. Getting from the airport to town : Zurich airport is 12 kilometres from the city. Swiss Rail provides a fast and efficient service to the city centre. The station is located

Airport Information:	http://www.taoyuan-airport.com/english/Index/
THAI Airport Office:	1st Floor, Terminal 1 Tel : (886)-3-383-4131 Fax : (886)-3-383-4496
Check-in Counter:	Check-in Row 5
Opening Time:	2 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 886-2-8772-5111 Fax: 886-2-8772-7200 e-mail: tpehttg@thaiairways.com.tw
Lost & Found:	Terminal 1
Lounge:	Plaza Premium Lounge
Location:	4th Floor, Terminal 1
Opening Hours:	During Flight
Facilities:	Food, Snacks & Refreshment TV Magazines & Newspapers Internet & PC
Basic Facts:	• City to which THAI flies: Taipei • Clothing : Lightweight clothing, sweaters for winter and higher elevations. Umbrellas for monsoon season. • Visas and health regulations : • Visas are required by all nationalities. A 60-day tourist visa is available at Taiwanese diplomatic missions. Those nations without diplomatic relations with Taiwan should check with THAI for procedures. Getting from the airport to town : Shuttle buses and metered taxis are available. The distance from airport to Taipei is 40 kilometres. From the airport to Kaohsiung is 12 kilometres. Language : Mandarin. Some English in the cities. Voltage : 110 volts, 60 Hz (cycles) Credit cards : All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities. Business hours : • Government offices: 9 a.m. to 5 p.m. Mon-Fri. 9 a.m. to 12:30 p.m. on Sat. • Banks: 9 a.m. to 3:30, Mon-Fri, 9 a.m. to 12 noon on Sat.

Chiang Mai	Chiangmai International Airport http://chiangmaiairportthai.com/en
Check-in Location:	Counter Number 3 - 9 (Domestic) Counter Number 14 – 21 (International)
Check-in Opening & Closing Time:	2 hours before departure time / 30 minutes before departure time
Lost & Found Contact Number:	053-277782 / 053-922276
Reservation & Ticket:	053-922262 / 053-920999
Lounge Name:	Royal Silk Lounge
Seat Capacity:	50 Seats
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper • Internet Corner (2PCs) • Toilet

Airport Information:	Chiangrai International Airport (http://chiangraiairportthai.com/en)
Check-in Location:	1st floor, Chiangrai International Airport
Check-in Opening & Closing Time:	2 hours before departure time / 30 minutes before departure time
Lost & Found Contact Number:	053-798205
Reservation & Ticket:	053-798202-3
Lounge Name:	Royal Executive Lounge
Seat Capacity:	20 Seats
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper • Internet Corner (2PCs) • Toilet

Airport Information:	Hat Yai International Airport (http://hatyaiairportthai.com/en)
Check-in Location:	Ground Floor
Check-in Opening & Closing Time:	2 hours before departure time / 30 minutes before departure time
Lost & Found Contact Number:	074-227232
Reservation & Ticket:	074-251034 / 074-227231 / 074-223445
Lounge Name:	Royal Orchid Lounge
Seat Capacity:	42 Seats
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper • Internet Corner (2PCs) • Toilet

Airport Information:	KhonKaen Airport
Check-in Location:	Second Floor
Check-in Opening & Closing Time:	2 hours before departure time / 20 minutes before departure time
Lost & Found Contact Number:	043-245404
Reservation & Ticket:	043-245305
Lounge Name:	Royal Silk Lounge
Seat Capacity:	Seat Capacity:
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper

Airport Information:	Krabi International Airport (http://www.krabiairport.org/)
Check-in Location:	3rd Floor, Domestic terminal
Check-in Opening & Closing Time:	2 hours before departure time / 30 minutes before departure time
Lost & Found Contact Number:	075-701545
Reservation & Ticket:	075-701591-3
Lounge Name:	Royal Silk Lounge
Seat Capacity:	70 Seats
Operating Hours:	08.00 – 21.30 hrs
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper • Electric Massage Chair

Airport Information:	Phuket International Airport (http://phuketairportthai.com/en)
THAI Airport Office:	Tel: (66) 7620 5334, 7635 1218 Fax: (66) 7632 7246 E-Mail: hktkk@thaiairways.com
Check-in Location:	2nd Floor, Phuket InternationalTerminal Counter number 1 – 14
Check-in Opening & Closing Time:	2.30 hours before departure time / 30 minutes before departure time
Lost & Found Contact Number:	076-205336 / 076-351219 / 076-351217
Reservation & Ticket:	076-351206 / 076-351216
Lounge Name:	Royal Silk Lounge
Seat Capacity:	60 Seats
Operating Hours:	05.00 – 02.00 hrs
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper • Wi-fi Internet Corner (3 PCs) • Printer • Long distance Call, Fax

Airport Information:	Samui International Airport
Check-in Location:	Counter number 15 – 17
Check-in Opening & Closing Time:	2 hours before departure time / 20 minutes before departure time
Lost & Found Contact Number:	077-428534
Reservation & Ticket:	077-601331-2
Lounge Name:	Departure Gate
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper • Wi-fi Internet

Airport Information:	Suratthani Airport
Check-in Location:	2nd Floor
Check-in Opening & Closing Time:	2.30 hours before departure time / 30 minutes before departure time
Lost & Found Contact Number:	077-441135
Reservation & Ticket:	077-441137
Lounge Name:	Royal Orchid Lounge
Seat Capacity:	48 Seats
Facilities:	• Food, Snacks, Refreshment • TV, Magazines, Newspaper

Airport Information:	Ubonratchathani Airport
THAI Airport Office:	Tel: 045-245-280 Fax: 045-245-281
Check-in Location:	Ground Floor
Check-in Opening & Closing Time:	2hours before departure time / 20 minutes before departure time

Airport Information:	UdonThani International Airport
Check-in Location:	Ground Floor
Check-in Opening & Closing Time:	2 hours before departure time / 15 minutes before departure time
Lost & Found Contact Number:	042-246644
Reservation & Ticket:	042-246567 / 042-243222 / 042-246697

Airport Information:	Dubai Internatioanl Airport http://www.dubaiairport.com/dia/english/home/
THAI Airport Office:	Tel : 971-4-2244305 Fax : 971-4-2245716 E-mail : dxbkktg@thaiairways.ae, dxbkk@thaiairways.com
Check-in Counter:	Check-in Area A or Check-in Area 1 as from 8 December 2015 onwards Check-in Counter Number 13 – 18
Opening Time:	3 hours before STD
Closing Time:	60 minutes before STD
THAI Reservation & Ticket Office:	Tel: 971-4-2681701/2681702 Fax: 971-4-2681703 e-mail: reservations@thaiairways.ae
Lounge:	Marhaba Lounge (For Business Class passengers) • Location : Next to gate C23 • Opening Hours: 24 hours • Capacity: 70 Seats • Facilities: • Non smoking Lounge • Food, Snack, Refreshment & Alcohol drinks • 6 Working stations with PC and Internet Access • Wireless Internet MAXSPOT • Fax machine • LCD TVs • Toilets LH Senator Lounge (only ROP/Star Alliance Gold) • Location : Next to gate C26 • Opening Hours : 6:00 p.m. - 9:00 a.m. • Capacity : 68 Seats • Facilities : • Non smoking Lounge • Food, Snack, Refreshment & Alcohol drinks • 6 Working stations with PC and Internet Access • Wireless Internet MAXSPOT • Fax machine • LCD TVs • Toilets
Basic Facts:	• City to which THAI flies: Dubai • Clothing : United Arab Emirates’ climate is hot and dry. Light clothing and sun protection is advised. • Visas and health regulations: • Visas are available upon arrival for most nationalities. All visitors must hold a passport valid for three months from the date of entry. Visitors must have confirmed tickets for their next destination. • No vaccinations are required for entry to the UAE. A certificate is required for cholera and yellow fever if arriving from an affected area. • Getting from the airport to town : The airport is 4 kilometres from Dubai city centre and170 kilometres from Abu Dhabi. Buses and taxis are available at the airport. • Language : Arabic is the official language of the Emirates. English is widely used. • Voltage : 220 and 240 volts, 50Hz. • Credit cards : Major credit cards are widely accepted. • Business hours : • United Arab Emirates is a Muslim country. Friday is the day of rest. • Business hours are 9 a.m. to 5 p.m. Sunday to Thursday. • During the holy month of Ramadan businesses may stop work in the middle of the day.

Airport Information:	Heathrow Airport http://www.heathrowairport.com/
THAI Airport Office:	Tel : 44-208-976 7915 Fax : 44-208-976 7911 E-mail : lhrtraffic@thaiairways.com
Check-in Counter:	Terminal 2 – Zone A – Level 5 Wave 1 : Check-in for all Economy Class using CUSS Machiine Wave 2 : Drop Baggage for Economy Class, after finish WAVE 1 Wave 3 : Premium check-in counter number A19 – A21 for First Class and Business Class
Opening Time:	4 hours before STD
Closing Time:	1 hours before STD
THAI Reservation & Ticket Office:	Airport – contact Thai Airways Customer Service Desk T2 Zone A Town Office - Tel: 44-20-74917953 Fax: 44-20-74091463
Lost & Found:	Arrival Hall T2A at Terminal 2 – Level 2
Lounge:	First Class : United Airline Lounge and Singapore Airlines Lounge Business Class Lounge : United Airline, Singapore Airline and Air Canada Location : Airside Concourse Opening Hours: 06:00 – 23:30 hours Facilities: • Food, Snacks & Refreshment • Internet Corner, PC, Free WiFi • Kid’s Corner • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• City to which THAI flies: London • Clothing : The United Kingdom has four distinct seasons. An overcoat and warm clothing are needed for late autumn, winter and early spring. Lighter apparel is fine for the rest of the year. • Visas and health regulations : • A visa is issued for the purpose of a short stay in the UK. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by UK missions abroad. • No vaccinations are required unless you have recently been to a yellow fever area. Getting from the airport to town : Heathrow Airport is located 24 kilometres from central London. The underground train runs from the airport. Buses and taxis are also available. Language : English. Voltage : 230 volts, 50Hz. Credit cards : Major credit cards are widely accepted. Business hours : General shop hours are Monday-Saturday 9 a.m. -5:30 p.m. Many supermarkets, general stores and newsagents stay open on Sunday. National museums and galleries are open daily. Banks are generally open 9:30 a.m. to 4:30 p.m. Monday-Friday.

Airport Information:	Noi Bai International Airport 45 Kilometers from downtown
Transportation to Downtown:	Public Taxi, Mini bus, Public Bus
THAI Airport Office:	Tel : 84-4-8840530 Fax : 84-4-8865574 E-Mail : hankk@thaiairways.com.vn
Check-in Counter:	2nd Floor, Terminal 2 Check-in Counter no. E1 – E6
Opening Time:	2.15 hours before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 84-4-38267921/23 Fax: 84-4-38267394
Lost & Found:	Tel : 84-4-8840008 (NIAGS)
Lounge:	Noibai Terminal Operation Center-NTOC (Contract Lounge) • Location: 2nd Floor, Departure Lounge • Opening Hours: 05:00 – 24:00 • Space: 700 sq.m. • Capacity: 240 Seats • Facilities: • Separate Smoking Area • Food, Snack & Refreshment • Internet Corner, Fax • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• Cities to which THAI flies: Hanoi and Ho Chi Minh City • Clothing : Light, loose clothing is recommended in the hot season. During the cool season in Hanoi and the hills a sweater or light jacket will be required. • Visas and health regulations : • A 30-day visa is issued by travel agents around Asia. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malaria medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Taxis and buses are available. Language : Vietnamese. Some English and French. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Visa and MasterCard accepted in larger hotels and restaurants. Business Hours : Government and banks: 8-12, 1-4:30, M-F; banks also open 8-12, Sat.

Airport Information:	Tan Son Nhat International Airport 6 Kilometers from downtown
Transportation to Downtown:	Public Taxi, Mini bus, Public Bus
THAI Airport Office:	Tel : (848) 3547 0300 Fax : (848) 3547 0301 E-Mail : sgnkk@thaiairvn.com
Check-in Counter:	Check-in Counter Number D1 – 6 / E1 – 6 2 Royal Silk / 4 Economy Class check-in counters
Opening Time:	2 hours 30 minutes before STD
Closing Time:	40 minutes before STD
THAI Reservation & Ticket Office:	Tel: 84-8-38223365 Fax: 84-8-38223465 e-mail: reservationsgn@thaiairways.com.vn
Lost & Found:	International Terminal/ Tel : 0084-8-38446665 Ext 6066
Lounge:	Rose Lounge (Contract Lounge) • Location : International Departure Level • Opening Hours: 24 hour • Space: 250 sq.m. • Capacity: 126 Seats • Facilities : • Separate Smoking Area • Food, Snack & Refreshment • Long Distance Call, Fax • Internet Corner • TV, Magazine, Newspaper • Toilet/Shower
Basic Facts:	• cities to which THAI flies: Hanoi and Ho chi Minh City • Clothing : Light, loose clothing is recommended in the hot season. During the cool season in Hanoi and the hills a sweater or light jacket will be required. • Visas and health regulations : • A 30-day visa is issued by travel agents around Asia. • No vaccinations required but African and some South American visitors need yellow fever certificates. Vaccinations against Japanese encephalitis and tetanus, and anti-malaria medicine are recommended if travelling to remote jungle areas. Getting from the airport to town : Taxis and buses are available. Language : Vietnamese. Some English and French. Voltage : 220 volts, 50 Hz (cycles) Credit Cards : Visa and MasterCard accepted in larger hotels and restaurants. Business Hours : Government and banks: 8-12, 1-4:30, M-F; banks also open 8-12, Sat.

AIRPORT INFORMATION

Australia Brisbane

Brisbane Airport

Lounge (Contract Lounge)

Facilities:

Australia Melbourne

Australia Perth

Australia Sydney

Austria Vienna

Bangladesh Dhaka

Belgium Brussels

Cambodia Phnom Penh

China Beijing

China Chengdu

China Guangzhou

China Hong Kong

China Kunming

China Shanghai

China Xiamen

Denmark Copenhagen

France Paris

Germany Frankfurt

Germany Munich

India Bangalore

India Chennai

India Hyderabad

India Kolkata

India Mumbai

India New Delhi

Indonesia Denpasar

Indonesia Jakarta

Italy Milan

Italy Rome

Japan Fukuoka

Japan Haneda

Japan Nagoya

Japan Narita

Japan Osaka

Japan Sapporo

Japan Sendai

Korea Busan

Korea Seoul

Laos Vientiane

Malaysia Kuala Lumpur

Malaysia Penang

Myanmar Yangon

Nepal Kathmandu

New Zealand Auckland

Norway Oslo

Oman Muscat

Pakistan Islamabad

Pakistan Karachi

Pakistan Lahore

Philippines Manila

Russia Moscow

Domodedovo Airport

Singapore Singapore

Sri Lanka Colombo

Sweden Stockholm

Switzerland Zurich

Taiwan - China Taipei

Thailand Chiang Mai

Thailand Chiang Rai

Thailand Hat Yai

Thailand Khon Kaen

Thailand Krabi

Thailand Phuket

Thailand Samui

Thailand Surat Thani

Thailand Suvarnabhumi

Thailand Ubon Ratchathani

Thailand Udon Thani

United Arab Emirates Dubai

United Kingdom London

Vietnam Hanoi

Vietnam Ho Chi Minh

Australia

Brisbane

Australia

Melbourne

Australia

Perth

Australia

Sydney

Austria

Vienna

Bangladesh

Dhaka

Belgium

Brussels

Cambodia

Phnom Penh

China

Beijing

China

Chengdu

China

Guangzhou

China

Hong Kong

China

Kunming

China

Shanghai

China

Xiamen

Denmark

Copenhagen

France

Paris

Germany

Frankfurt

Germany

Munich

India

Bangalore

India

Chennai

India

Hyderabad

India

Kolkata

India

Mumbai

India

New Delhi

Indonesia

Denpasar

Indonesia

Jakarta

Italy

Milan

Italy

Rome

Japan

Fukuoka

Japan

Haneda

Japan

Nagoya

Japan

Narita

Japan

Osaka

Japan

Sapporo

Japan

Sendai

Korea

Busan

Korea

Seoul

Laos

Vientiane

Malaysia

Kuala Lumpur

Malaysia

Penang

Myanmar

Yangon

Nepal

Kathmandu

New Zealand

Auckland

Norway

Oslo

Oman

Muscat

Pakistan

Islamabad

Pakistan

Karachi

Pakistan

Lahore

Philippines

Manila

Russia

Moscow

Singapore

Singapore

Sri Lanka

Colombo

Sweden

Stockholm

Switzerland

Zurich

Taiwan - China

Taipei

Thailand

Chiang Mai

Thailand

Chiang Rai

Thailand

Hat Yai

Thailand

Khon Kaen

Thailand

Krabi

Thailand

Phuket

Thailand

Samui

Thailand

Surat Thani

Thailand

Suvarnabhumi

Thailand

Ubon Ratchathani

Thailand

Udon Thani

United Arab Emirates

Dubai

United Kingdom

London

Vietnam

Hanoi

Vietnam

Ho Chi Minh