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    Additional Services

    Standby Upgrade

    READ MOREStandby Upgrade

    Standby Upgrade

    TG Stand-by Upgrading Facility

    I.General Rules

    - TG Stand-by Upgrading is the facility applicable in the “From…..To…..” basis at passenger contentment and satisfaction. There are two tables of the upgrading surcharges/fees shown in different currencies, varied by boarding point:


    a.TG Stand-by Upgrading for sector(s) from Thailand where currency shown in THB (Thai Baht),

    b.TG Stand-by Upgrading for other sectors except Thailand where currency show in different local Currency.

     

    • The stand-by upgrading can be requested after the original ticket has been issued.
    • The stand-by upgrading shall only be applied from Economy class to Business Class and Business Class to First Class.

      • Note: The upgrading surcharge table shall be applicable at Check-in Counter of the boarding point on the Departure Date.

    • The stand-by upgrading charge facility is applicable to all TG document issued by using TG carrier Fares (both normal and/or special fares) provided that passenger is travelling on Thai operated Flight (TG 3 - digits flight number).

      • Note: Industry Discount, Agent Discount, ZED Fares, ROP Award Redemption and Barter tickets are not permitted.

    • The upgrading process shall be done at the boarding airport of the applicable sector upon check-in, subjected to seat available at the time of departure.
    • The upgrading facility is applicable to all journey types: One Way, Round Trip, Circle Trip, and Open Jaw.
    • The applicable charge table is permitted for one-way basis.
    • The surcharge level are quoted in accordance with an applicable local currency and based on the actual amount. Any other discount such as Child/Infant, Tour Conductor and Agent Discounts are not permitted.
    • Any additional taxes or surcharges incurred with the upgrading are on passenger expenses.
    • Mileage is earned on the original paid fares.
    • Refund is not applicable to the upgrading surcharges.

    II. Privileges for stand-by upgrade

    • Baggage Allowance – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
    • Lounge Access – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
    • Meal Service – in accordance with the new class of service if the upgrading process is completed 2 hours prior to flight departure.

    III.Stand-by upgrading surcharge/fee

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