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    Travel Information

    Pet Travel

    READ MOREPets as Checked Baggage (AVIH) READ MORETraveling with Guide Dog or Assistance Dogs

    Pets as Checked Baggage (AVIH)

     

    This service enables travelers to check-in and collect their pet at the passenger terminals of their flight’s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment. Please contact your local THAI office for specifications of portable cages or holds for pets.

     

    Note: Pets as AVIH are not allowed on the following routes due to quarantine or other conditions.
    • Flight to Auckland, Denpasar, Dubai, Hong Kong and London
    • Flight to/ from Brisbane, Melbourne, Perth and Sydney.
    • Flights operated on aircraft A320.

     

    Embargo Of Snub-nosed And Other Dog Breeds

     

    Pets as AVIH are not allowed on the following routes due to quarantine or other conditions.

     

    For the safety of this special kind of pet, THAI bans the following 25 dog breeds from acceptance as checked baggage. (For cargo acceptance, please contact directly to Cargo Department ) 

    • American Bulldog / Bully
    • American Staffordshire Terrier
    • American Pit Bull Terrier
    • Boston Terrier
    • Boxer
    • Brussels Griffon
    • Bulldog
    • Chinese Pug
    • Chow Chow
    • Dutch Pug
    • English Bulldog
    • English Toy Spaniel
    • French Bulldog
    • Lhasa Apso
    • Japanese Boxer
    • Japanese Pug
    • Japanese Spaniel (Chin)
    • Mastiff (All Breeds)
    • Pekinese
    • Pit Bull
    • Pug
    • Shar Pei
    • Shih Tzu
    • Staffordshire Bull Terrier
    • Tibetan Spaniel

     

    Traveling with Guide Dog or Assistance Dogs

    Pets in Cabin (PETC) Policy

    THAI is committed to providing a safe and comfortable travel experience for all passengers. Due to safety and regulatory requirements, pets in the cabin are generally not permitted on our flights. However, we do make exceptions under certain conditions as outlined below:

     

    1. Escort Dogs (Assistance for Blind or Deaf Passengers)

    Escort dogs, such as guide dogs for blind passengers or hearing dogs for deaf passengers, are allowed on all THAI flights free of charge. These dogs provide critical assistance to passengers with visual or hearing impairments and must remain with the passenger throughout the flight.

     

    2. Service/Assistance Dogs

    Service or assistance dogs that help passengers with disabilities (such as seizure detection, managing heart conditions, or assisting with diabetes control) are permitted to travel at no charge only on flights operating:
    • To/from Europe under EU law
    • To/from the US under US DOT regulations (14CFR Part 382)
    • Requirements:
      • It is recommended that service dogs wear a harness.
      • If the flight exceeds 8 hours, THAI may require documentation or certification stating that the dog will not need to relieve itself on board or that the dog will not cause sanitation issues or pose a hazard to other passengers.
    These dogs must provide services to the disabled passenger and be under their control at all times.

     

    3. Emotional Support Dogs

    Emotional support dogs are allowed only on flights operating between Bangkok (BKK) and Los Angeles (LAX) free of charge, as per US DOT regulations (14CFR Part 382).
    • Requirements:
      • Emotional support dogs must be accompanied by documentation from a licensed mental health professional that includes:
        • The passenger’s emotional or psychological condition requiring the dog.
        • A statement confirming that the dog’s presence on board is necessary.
      • Documentation must be no more than one year old at the time of travel.
    Emotional support dogs must be well-behaved and remain under the passenger’s control throughout the flight.

     

    General Information

    • Pets Other than Service Animals: As a general policy, we do not accept pets in the cabin for travel, except for the conditions listed above.
    • Documentation Requirements: Passengers traveling with service or emotional support animals should present the necessary documentation during the booking process or at the airport check-in counter.
    We aim to accommodate passengers with disabilities in compliance with all applicable regulations, ensuring a smooth and safe experience for both you and your service animals.
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